Jessica-lee Lovett

• Run shift, management all areas of cafe
• Allrounder Barista making coffee and beverages, providing excellent customer service, waitressing
• Managing, addressing and resolving complaints and inquiries
• Open/close/setup and cleaning store
• Stock, deliveries and ordering
• Delegating tasks, training new staff in positions, policies and procedures
• Preparation and service of food
• Taking and completing orders in store and phone orders
• Very reliable, available and able to fill in shifts
• Food safety
• Cash and pos
• Successful at running the business when the boss went away and during busy rush periods

• Foh service/management/barista
• Opening and closing of store
• pre shift slicing of bread and opening putting all baked goods out ready for the day and as there baked
• Cleaning, following policies and procedures
• Food safety
• Sandwich preparation and making
• Wash up and cleanup dishwashing, all bakery equipment, utensils, bowls, bread trays, ovens benches floors etc..
• Responsible for maintaining consistent quality of coffee
• Monitoring stock FOH and assisting with bakers stocking up everything as the day goes and to be ready for next shift
• Training new FOH staff service area, cash register, stocking up, placement of stock, slicing bread, bagging bread, cleaning procedures, sandwich making ect..
• Till balancing, store opening and closing procedures
• Serve a high volume of customers during a small service period

• Run shift smoothly during peak and busy periods
• Foh service, car service
• Running and taking orders to cars
• Food prep and cooking breakfast items
• Sandwich making
• Stock control
• Barista making hot and cold beverages
• Open/close store
• Cleaning duties

• Run shift without supervision
• Excellent customer service
• Handling cash/counting and data entry
• Managing customer complaints
• Deliveries sending/receiving
• In charge of completion of food safety and follow ups
• Completing cake and phone orders
• In charge of cleaning schedules
• In charge of Setup and service of Panini, cakes bread and Gelateria area of restaurant
• Service food and bar crew trainer
• Serving bar and drink beverages
• Using ticket and table number systems, taking orders to tables
• Dishwashing

• Manage/Run shift without supervision
• Manager duties
• Cash and data entry
• In charge of promotions
• Run shift without supervision
• Excellent customer service
• Cleaning and maintenance
• Handling cash/counting and POS/Data entry
• Managing customer complaints
• Managing walkers and stock Deliveries sending/receiving
• In charge of completion of food safety and follow ups
• Open and closing of store
• McCafé barista qualified and trained
• Team Leader
• Crewmember of the month
• 100% Satisfied customer service gap busters
• Completed certificate III in Hospitality
• Kitchen and Front counter qualified/ Crew trainer
• Boh Cooking/preping/making food breakfast, lunch/dinner menus and cleaning duties

• Cashier/Customer service/Retail
• Sandwich bar/sandwich making
• Stock putting orders and deliveries away

Pricing all stock individually

• Open/Closing and cleaning duties
• Dry cleaning taking items and processing
• Meat and deli, slicing and packing meats