Jessica Lepre
Brisbane,QLD
Summary
Energetic and reliable hospitality professional with strong retail sale and customer service skills, table service experience, and for over five years in restaurants and bakery environments.
Highly motivated to deliver excellent service and contribute positively to a team-oriented workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counter Salesperson
Chalet Ciro 1952
09.2025 - 02.2026
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Waitress
Chalet Cimmino
01.2025 - 06.2025
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized bar and dining area.
- Communicated with guests to record orders and assess needs.
- Provided recommendations for food pairings with selected beverages enhancing the overall dining experience for guests.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
Bar Waitress
Bellone Concept Cafe
11.2023 - 11.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviors.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Retail Butcher
Carni D'Autore
01.2023 - 09.2023
- Upheld strict sanitation standards by regularly cleaning equipment, surfaces, and tools to maintain a safe working environment.
- Promoted customer loyalty through friendly interactions while addressing inquiries and concerns in a timely manner and enhanced their satisfaction by providing expert recommendations on meat selection and preparation techniques.
- Contributed to positive workplace atmosphere through clear communication and active collaboration with colleagues.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Stocked, rotated and priced merchandise to meet store standards and maintain fresh, appealing produce
- Calculated weight and quantity of meat to determine appropriate pricing for customers
- Received and inspected meat deliveries to verify quality and safety of products
Bakery Assistant
Schwarz Bäckerei
11.2021 - 11.2022
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
- Prepared salads, soups, sandwiches, milkshakes, tea and coffee for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
Team Member
Burger King
05.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Food preparation, table delivery, cash handling and deep cleaning of all areas and restrooms at the end of every shift.
- Assisted customers in selecting merchandise best suited to needs.
- Contributed to team success by demonstrating adaptability, kindness and completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
A. Modigliani
Naples, IT07-2016
Skills
- Positive attitude
- Active listening
- Calm under pressure
- Decision-making
- Multitasking
- Organizational skills
- Reliability & Punctuality
- Team Player
Certification
- TFN
- Superannuation
- Food Handler Certificate
- Full Australian Driver's License
Languages
Italian
Native or Bilingual
English
Professional Working
German
Limited Working
Timeline
Counter Salesperson
Chalet Ciro 1952
09.2025 - 02.2026
Bar Waitress
Chalet Cimmino
01.2025 - 06.2025
Bar Waitress
Bellone Concept Cafe
11.2023 - 11.2024
Retail Butcher
Carni D'Autore
01.2023 - 09.2023
Bakery Assistant
Schwarz Bäckerei
11.2021 - 11.2022
Team Member
Burger King
05.2020 - 06.2021
High School Diploma -
A. Modigliani