Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Software
Interests
Work Availability
Quote
Timeline
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Jessica Leventhal

Jessica Leventhal

Scheduling Officer
Southport,QLD

Summary

Proven Scheduling Officer with a track record of enhancing team collaboration and efficiency in previous Scheduling roles. Expert in using scheduling software and prioritization techniques to forecast workload trends and optimize resource allocation. Achieved significant improvements in project delivery timelines and stakeholder satisfaction through strong problem-solving skills and cross-functional teamwork.

Overview

10
10
years of professional experience
8
8

Certifications

Work History

Scheduling Officer

Aster Home Care
01.2024 - Current
  • Enhanced team collaboration with clear communication of schedule updates and changes, fostering a transparent work environment.
  • Analyzed historical data to forecast future workload trends, enabling proactive adjustments to scheduling strategies and resource allocation.
  • Facilitated smooth transitions between projects by coordinating handovers between different teams or departments involved in overlapping activities.
  • Improved overall efficiency by identifying areas for process improvement within the scheduling function and recommending actionable solutions.
  • Established strong relationships with stakeholders through regular status updates on project progress and schedule adherence.
  • Achieved consistency in project delivery timelines by creating standardized templates for task duration estimation based on historical data.
  • Elevated employee satisfaction levels by addressing concerns related to work-life balance and implementing flexible scheduling options where possible.
  • Resolved scheduling conflicts proactively by identifying potential issues early on and implementing alternative solutions as necessary.

Scheduling Officer

Right At Home
01.2023 - 12.2023
  • Analyzed historical data to forecast future workload trends, enabling proactive adjustments to scheduling strategies and resource allocation.
  • Improved overall efficiency by identifying areas for process improvement within the scheduling function and recommending actionable solutions.
  • Established strong relationships with stakeholders through regular status updates on project progress and schedule adherence.
  • Achieved consistency in project delivery timelines by creating standardized templates for task duration estimation based on historical data.
  • Resolved scheduling conflicts proactively by identifying potential issues early on and implementing alternative solutions as necessary.
  • Supported organizational growth objectives with strategic workforce planning initiatives that aligned talent acquisition with anticipated business needs.
  • Maintained a centralized database of employee skills and expertise to enable efficient resource matching for current and upcoming projects.

Delivery Driver

Uber Eats
01.2022 - 12.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Scheduling Officer

Wellways
01.2018 - 11.2021
  • Enhanced team collaboration with clear communication of schedule updates and changes, fostering a transparent work environment.
  • Analyzed historical data to forecast future workload trends, enabling proactive adjustments to scheduling strategies and resource allocation.
  • Offered real-time scheduling guidance to staff and clients.
  • Planned and coordinated logistics and materials for clients and Nursing staff.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

High School Diploma -

William Ross State High School
Annandale, QLD
11.2009

Skills

Calendar Management

Meeting planning

Deadline Adherence

Cross-Functional Teamwork

Maintaining confidentiality

Prioritization Techniques

Scheduling Software

Strong Problem Solver

Professional and mature

Teamwork and Collaboration

Problem-Solving

Certification

  • Blue Card
  • Yellow Card
  • Current Police Check
  • QLD Driver's License
  • First Aid Certification
  • CPR Certification
  • NDIS Worker Orientation
  • Certificate 3 & 4 in Fitness


Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Software

Visual Care

Client Care

Carelink

Deputy

Procura

Microsoft Suite

Halo

Monday

Gmail

3CX

Interests

Physical fitness

DIY projects

Horticulture

Documentaries

Self development podcasts

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer

Timeline

Scheduling Officer

Aster Home Care
01.2024 - Current

Scheduling Officer

Right At Home
01.2023 - 12.2023

Delivery Driver

Uber Eats
01.2022 - 12.2022

Scheduling Officer

Wellways
01.2018 - 11.2021

High School Diploma -

William Ross State High School

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Jessica LeventhalScheduling Officer