Summary
Overview
Work History
Education
Skills
Personalparticulars
Personal Characteristics
References
Timeline
Generic

Jessica Lewis

Berserker

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

10
10
years of professional experience

Work History

Administration Officer

Emmaus College
05.2023 - Current

· Answering phones and directing the call to the appropriate people in the college.

· Providing an extensive range of data entry and administration support across various job parts of the college (Planning Room, Sport, Student Reception and Enrolments)

· Responding to queries from students, staff and the general public

· Monitor and care for students in sick bay, completing appropriate documentation in relation to student sickness and dispensing medication

· Using my knowledge of TASS to input student absentee’s, late arrivals and early departures

· Booking meetings for leadership in the college

Centre Manager

Genius Allenstown
05.2022 - 05.2023
  • Manage the recruitment, induction, and ongoing training of all employees
  • Assist in day to day progressive routines of the room s that are both educational and always child focussed
  • Shift rostering, management and room allocations to maximise the operational costs
  • Role model behaviour and practices in respect of all NQF guidelines
  • Assist staff with training, personal development and encourage them to reach their potential
  • Assist and manage staff with regards to conflict resolution and stress management, following the grievance police where needed
  • Ensure the centre operates within the National Regulations, NQF, Kindergarten funding scheme and all relevant policies and procedures
  • Ensure all employees are adhering to all policies and procedures
  • Maintain service compliance with all legal and statutory requirements including regulations
  • Perform all administrative duties or otherwise in relation to but not limited to CCMS, CCS reporting, family accounts, fee collection, Newsletters, Information sheets and assessment requirements
  • Conduct regular audits of all relevant forms and paperwork to be in line with current research, NQS and Regulations
  • Ensuring all risk assessments are completed and up to date
  • Mentor the team to implement the best practices
  • Managing and ensuring we are participating in community engagement.

2IC/Educational Leader

Genius Allenstown
12.2020 - 05.2022
  • Build, Mentor and develop a team of highly skilled Educators
  • Assist in Managing the recruitment, induction and ongoing training of all employees
  • Ensure the implementation of the program in the indoor and outdoor environment promoting continual improvement to the quality of care and experience each child and family receives
  • Role model behaviour and practices in respect of all NQF guidelines
  • Assist and manage staff with regards to conflict resolution and stress management
  • Act in a professional manner and engage in respectful relationships with all stakeholders
  • Support Centre manager in making sure the overall financial performance of the Centre, including generation of new business and control of variable costs are in line with budgets.

Lead Educator/3IC

Natural Wonders EL Berserker
03.2018 - 12.2020

Lead Educator

Allies Early Learning Centre
10.2014 - 03.2018

Education

Diploma of Children’s Services -

Central Queensland Institute of TAFE
01.2012

Certificate III in Children’s Services -

CMC
01.2006

Senior Certificate -

Emmaus College, Rockhampton
01.2005

Skills

  • Professional verbal and written communication
  • Administrative Support
  • Attention to detail
  • Confident in making decisions and problem solving
  • Ability to plan ahead
  • Ability to work in a team environment
  • Ability to interact in a friendly manner
  • Ability to work unsupervised
  • Great customer service

Personalparticulars

Jessica Lewis, 28 Tomkins Street, Berserker, Qld, 4701, 0431 727 986, jess_thompson04@hotmail.com, 12/01/88, C Class with own Transport

Personal Characteristics

  • Have a friendly and bubbly personality
  • Enjoy a challenge
  • Conscientious
  • Responsible
  • Confident

References

  • Jacquelyn Osborne, Office Manager, Emmaus College, 49235700
  • Kristy McLaughlin, Sports Development Officer, 49235700
  • Lavina Murphy, Personal Reference, 0412700289

Timeline

Administration Officer

Emmaus College
05.2023 - Current

Centre Manager

Genius Allenstown
05.2022 - 05.2023

2IC/Educational Leader

Genius Allenstown
12.2020 - 05.2022

Lead Educator/3IC

Natural Wonders EL Berserker
03.2018 - 12.2020

Lead Educator

Allies Early Learning Centre
10.2014 - 03.2018

Diploma of Children’s Services -

Central Queensland Institute of TAFE

Certificate III in Children’s Services -

CMC

Senior Certificate -

Emmaus College, Rockhampton
Jessica Lewis