Jessica Maggiore
Bondi
Summary
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Motivational leader and problem solver.
with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
7
7
years of professional experience
Work History
Ice Cream Maker
Messina's Catering And Events
11.2024 - Current
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Bar Manager
Pilastrello S.r.l.
01.2022 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender
Edera S.r.l.
02.2019 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bar Waiter
Moderno Bakery
02.2018 - 12.2019
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
Education
High School Diploma -
Romagnosi I.t.i.s
Erba, Italy06-2015
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
Languages
Italian
Native or Bilingual
English
Professional Working
Spanish
Professional Working
Other information
- Working holiday visa- november 2024
- RSA
- Driver license
Timeline
Ice Cream Maker
Messina's Catering And Events
11.2024 - Current
Bar Manager
Pilastrello S.r.l.
01.2022 - 09.2024
Bartender
Edera S.r.l.
02.2019 - 12.2022
Bar Waiter
Moderno Bakery
02.2018 - 12.2019
High School Diploma -
Romagnosi I.t.i.s
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