Jessica Maier
Curra,QLD
Summary
Self-motivated worker whom brings proven leadership, organisational and customer relations skills. Independently solves problems and keeps teams on task. Hardworking and passionate with strong organizational skills eager to learn. Ability to handle multiple tasks with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Data Entry
Sunshine Coast Plan Manager
04.2024 - Current
- Working from home inputting invoice data from NDIS providers, communicating via email to my employer and other employees
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Self-motivated, with a strong sense of personal responsibility.
Teacher Aide (TA004/4) and Social Emotional Teacher Aide (SET A)
James Nash State High School
01.2005 - 04.2024
- Administration duties including making appointments, answering the phone, communicating with parents, students, teachers, making purchases, photocopying, laminating, working with Microsoft programs, doing teacher aide rosters and timetables, organizing teacher aide replacements
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Supporting students with their social and emotional needs, teaching them resilience, manners, and emotional regulation
- Deescalating situations and liaising with teachers and parents.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Supervisor
The Coffee Club
06.2003 - 05.2005
- Opening and closing, supervising staff, ordering stock, counting takings at the end of the day, short order cook, cleaning, making coffee, customer service
Education
Completed Certificate IV in Youth Work -
Skills Generation
01.2023
First Aid -
First Aid Certificate
01.2022
Completed Certificate III in Hospitality (Accommodation Services) -
Bremer Institute of TAFE
01.2002
Completed Year 12 -
James Nash State High School
Gympie, QLD11.1999
Skills
- Customer Service
- Attention to Detail
- Office Administration
- Team Building and Leadership
- Personable and Approachable
- Data Confidentiality
- Work Planning and Prioritization
- Employee Supervision
- MS Office
- Decision-Making
Attributes
I am committed to have strong work ethics and am results orientated. I believe in team work and have experience in handling a busy work environment. I possess excellent interpersonal skills and am a happy outgoing person who enjoys working in a people based environment. I possess leadership qualities that I like to encourage others to perform to their personal best. I enjoy a challenge and am a motivated and responsible person.
References
- Shelley Gauld, Deputy Principal of Student Services, James Nash State High School
- David Fox, Head of Student Services, James Nash State High School
Hobbies and Interests
I love spending time with my family and friends. I enjoy camping and going on adventures.
Timeline
Data Entry
Sunshine Coast Plan Manager
04.2024 - Current
Teacher Aide (TA004/4) and Social Emotional Teacher Aide (SET A)
James Nash State High School
01.2005 - 04.2024
Supervisor
The Coffee Club
06.2003 - 05.2005
Completed Certificate IV in Youth Work -
Skills Generation
First Aid -
First Aid Certificate
Completed Certificate III in Hospitality (Accommodation Services) -
Bremer Institute of TAFE
Completed Year 12 -
James Nash State High School
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