Jessica Mangan
Miranda,NSW
Summary
Dynamic and results-driven professional with experience at Hyde & Sleek, excelling in customer service and product sales. Proven ability to enhance client satisfaction through effective communication and personalized consultations. Strong time management and organizational skills contributed to a loyal client base and increased salon revenue.
Overview
3
3
years of professional experience
Work History
Hairdressing Apprentice
Hyde & Sleek
Miranda, NSW
10.2023 - 05.2025
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
- Contributed to a clean and organized work environment by maintaining proper sanitation of tools and workstations.
- Developed strong time management skills by balancing multiple appointments and tasks simultaneously.
- Assisted in boosting salon revenue by promoting and selling hair care products to customers.
- Developed loyal following of clients by providing high-quality services.
Sales Assistant
Cotton On Body
Miranda, NSW
11.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Engaged in friendly conversation with customer to better uncover individual in needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Sylvania High School
Miranda, NSWSkills
- Problem-solving aptitude
- Professional demeanor
- Product sales
- Time management abilities
- Payment processing
- Schedule management
- Professionalism
- Goal setting
- Task prioritization
- Creativity and originality
- Workspace organization
- Effective communication
- Active listening
- Team collaboration
- Organizational skills
- Clear communication
- Multitasking Abilities
- Social skills
- Attention to detail
- Customer service
- Teamwork and collaboration
- Social media marketing
Timeline
Hairdressing Apprentice
Hyde & Sleek
10.2023 - 05.2025
Sales Assistant
Cotton On Body
11.2021 - 02.2022
Sylvania High School