Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica McMahon

Perth

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at Evolve Talent. Proven track record in customer service and teamwork, adept at thriving in fast-paced environments. Successfully managed diverse tasks, enhancing guest satisfaction and operational efficiency. Proficient in Microsoft Office Suite, ensuring effective communication and organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mining, Utilities

Evolve Talent
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Office Administration
  • customer service
  • Travel arrangements/ flight booking
  • Microsoft office suite (Word, Excel, Power-point/ outlook)

Waitress/ Bar Tender

JB O'Reillys Pub
03.2024 - 06.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Hotel Receptionist

Old Inn, Crawfordsburn
02.2023 - 02.2024
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Preserved guest privacy and security through strict adherence to data protection policies when handling personal information or payment details.
  • Demonstrated adaptability during busy periods by multitasking effectively to manage competing demands without compromising quality of service.

Waitress

Collinview Restaurant
06.2017 - 09.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Perfume Shop

The Perfume Shop
06.2022 - 08.2023
  • Conducted thorough research on market trends to create innovative scents for a diverse range of products.
  • Successfully launched new product lines by creating bespoke scents tailored to specific demographics and occasions.
  • Developed unique and appealing fragrances by combining various ingredients and essential oils.
  • Established strong relationships with suppliers, securing high-quality raw materials at competitive prices.

Education

High School Diploma -

Dominican College

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Certification

RSA- Responsible service of alcohol


Food Hygeine/ Safety Course


NPC


White card

Timeline

Mining, Utilities

Evolve Talent
06.2024 - Current

Waitress/ Bar Tender

JB O'Reillys Pub
03.2024 - 06.2024

Hotel Receptionist

Old Inn, Crawfordsburn
02.2023 - 02.2024

Perfume Shop

The Perfume Shop
06.2022 - 08.2023

Waitress

Collinview Restaurant
06.2017 - 09.2023

High School Diploma -

Dominican College

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Jessica McMahon