Jessica Munchow
Tingalpa,QLD
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.
Retail Assistant with 12 years of experience in retail sales and customer service roles and coffee making. Being abke to work in a fast paced/busy environment. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Also being able to manage all stock and ordering. Being able to multitask aswell as being able to work as a team and help out other co workers. I am a hard-worker who is always finding things to do in the workplace to keep busy
Overview
13
13
years of professional experience
Work History
Butcher Assistant
Kane Lutter
Boonah
10.2023 - Current
- Enhanced customer satisfaction by providing personalized recommendations for meat selection and preparation
- Contributed to increased sales by creating attractive meat displays that highlighted quality and freshness.
- Maintained high-quality standards by strictly adhering to food safety regulations during all stages of meat handling.
- Expedited order fulfilment by working closely with colleagues during peak hours or when faced with large orders on short notice.
- Contributed to the positive store reputation by consistently providing friendly and knowledgeable assistance to both new and returning customers.
- Packaged and weighed products for customers and supported individual product selection process.
- Greeted and interacted with diverse customer base, serving needs on individual basis.
- Rotated products to prevent meat spoilage and loss of resources.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Identified cuts of meat, grading and pricing accordingly.
Retail Sales Assistant
Puma Aratula/ Caltex
Aratula, QLD
01.2012 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restock all stock on shelves including chips,lollies, chocolates, grocery items and drink products
- Do all ordering for kitchen food, groceries, chips, lollies, chocolates aswell as ordering for milk and other drinks aswell as tobacco and smoke products
- Prepare and cook hotbox food throughout the shift
- Being able to make coffees efficiently and effectively
- Using the computer to serve customers and process transactions through eftpos or cash
- Being able to engage conversation with regular customers
- Upselling items in store when on special promotion
Education
Graduated Year 12 -
Boonah High School
Boonah12.2009
Skills
- Merchandising proficiency
- Processing payments
- Stock management
- Opening and closing procedures
- Cash register operation
- Customer assistance
- Teamwork
- Ordering all products
- Experience in making coffees
- Serving and cooking food
- Strong Communication and Interpersonal Skills
- Cash Handling
- Building Customer Loyalty
Timeline
Butcher Assistant
Kane Lutter
10.2023 - Current
Retail Sales Assistant
Puma Aratula/ Caltex
01.2012 - Current
Graduated Year 12 -
Boonah High School