Summary

Overview

Work History

Education

Skills

References

Availability

Personal Information

Personal Qualities

Timeline

Jessica Natali

Toukley

Summary

Compassionate Support Worker skilled in trauma-informed care and crisis intervention. Proven ability to empower clients through person-centered support and active listening, fostering independence and recovery-oriented environments, while effectively managing documentation. Committed to enhancing well-being and safety, while effectively collaborating with multidisciplinary teams to achieve optimal outcomes.

Overview

years of professional experience

Work History

Peer Worker

Safe Haven CCLHD

01.2024 - Current

Company Overview: Casual Peer Worker (Suicide Prevention)
Provide direct peer support to people at risk of suicide using a trauma-informed and person centred recovery oriented approach, draw on lived experience of recovery to provide authentic engagement and support, provide alternatives to presenting to the emergency department, carry out brief interventions including psychosocial support, safety planning, recovery/wellness planning, sensory modulation techniques and advocacy, work collaboratively with key stakeholders and services such as mental health teams.
Casual Peer Worker (Suicide Prevention)

Volunteer

Wyong Animal Care Facility

01.2023 - Current

Feeding, cleaning, dog walking, caring for animals, encouraging socialisation, behaviour assessment

Foster Carer – Volunteer

Claws ‘n’ Paws

01.2014 - Current

Feeding, cleaning, caring for animals, administering medication, encouraging socialisation, rehabilitating animals, behaviour assessment

Disability Support Worker Part Time

Unisson

01.2021 - 12.2024

Work in line with client care plans, personal care, medication assistance, transport, meal preparation, social support, observe and report changes in client’s health and well-being, client transfers, assisting clients with day to day living and activities through active support and person-centred practices, assist clients achieve their personal goals and increase their independence through support and participation in decision making, completing progress notes, ABC data collection, incident reports

Disability Support Worker – Casual

Autism Central Coast

01.2020 - 12.2021

Domestic assistance, personal care, meal preparation, transport, social support/skills, medication assistance, respite, work in line with client care plans, observe and report changes in client’s health and well-being, advocacy, completing progress notes, incident reports, data collection

Community Support Worker – Part time

Uniting

01.2016 - 12.2020

Domestic assistance, personal care, meal preparation, transport, social support, medication assistance, respite, work in line with client care plans, observe and report changes in client’s health and well-being, advocacy, completing progress notes, incident reports, data collection

Disability Support Worker – Casual

Sunnyfield

01.2015 - 12.2017

Work in line with client care plans, personal care, medication assistance, transport, meal preparation, social support, observe and report changes in client’s health and well-being, client transfers, assisting clients with day to day living and activities through active support and person-centred practices, assist clients achieve their personal goals and increase their independence through support and participation in decision making, completing progress notes

Student Learning Support Officer – Casual

TLSC The Entrance Campus

01.2015 - 01.2016

Assisting students with learning, assisting class SLSO, photocopying, gardening, supervising students, responsible for collecting money for community access, collecting first aid kit and signing students out of school when going on excursions, assisting individual students as required, travel training with students

Work Experience

Geoff Wright Cottage, Gosford

01.2015 - 12.2015

Company Overview: Dementia Day Respite Centre
Assisting individual clients as required, social support, actively supporting client’s involvement in activities, meal preparation, cleaning, assist in delivery of day respite program, creating a safe and comfortable environment for clients
Dementia Day Respite Centre

Education

Suicide and Mental Health Training -

Sal Consulting

01.2024

First Aid Certificate + Refresher Course -

Transformational Institute

01.2022

Assist Clients with Medication Skill Set -

Hunter Tafe

01.2017

Disability Services Certificate III -

Hunter Tafe

01.2015

Home and Community Care Certificate III -

Hunter Tafe

01.2015

Preliminary Higher School Certificate -

Tuggerah Lakes Secondary College: The Entrance Campus

The Entrance

01.2014

Skills

Able to prioritize tasks and manage my time
Work cooperatively as part of a team, or independently
Understanding workplace health and safety procedures
Knowledge of the disability standards
Person-centered support
Strength-based practice
Trauma-informed care

Crisis intervention and management
Safety planning
Active listening
Documentation and recordkeeping
Medication management
Communication skills
Recovery planning

References

Cathy Sharp, Team Leader, Unisson, 0418 603 409
Tiffany Rowe, Team Leader, Unisson, 0422 155 516

Availability

Available for work during the week including weekends.

Personal Information

Date of Birth: 02/27/95

Personal Qualities

Punctual and reliable
Willing to learn
Enthusiastic
Caring and kind nature

Timeline

Peer Worker

Safe Haven CCLHD

01.2024 - Current

Volunteer

Wyong Animal Care Facility

01.2023 - Current

Disability Support Worker Part Time

Unisson

01.2021 - 12.2024

Disability Support Worker – Casual

Autism Central Coast

01.2020 - 12.2021

Community Support Worker – Part time

Uniting

01.2016 - 12.2020

Disability Support Worker – Casual

Sunnyfield

01.2015 - 12.2017

Student Learning Support Officer – Casual

TLSC The Entrance Campus

01.2015 - 01.2016

Work Experience

Geoff Wright Cottage, Gosford

01.2015 - 12.2015

Foster Carer – Volunteer

Claws ‘n’ Paws

01.2014 - Current

Suicide and Mental Health Training -

Sal Consulting

First Aid Certificate + Refresher Course -

Transformational Institute

Assist Clients with Medication Skill Set -

Hunter Tafe

Disability Services Certificate III -

Hunter Tafe

Home and Community Care Certificate III -

Hunter Tafe

Preliminary Higher School Certificate -

Tuggerah Lakes Secondary College: The Entrance Campus

Summary

Overview

Work History

Peer Worker

Volunteer

Foster Carer – Volunteer

Disability Support Worker Part Time

Disability Support Worker – Casual

Community Support Worker – Part time

Disability Support Worker – Casual

Student Learning Support Officer – Casual

Work Experience

Education

Suicide and Mental Health Training -

First Aid Certificate + Refresher Course -

Assist Clients with Medication Skill Set -

Disability Services Certificate III -

Home and Community Care Certificate III -

Preliminary Higher School Certificate -

Skills

References

Availability

Personal Information

Personal Qualities

Timeline

Peer Worker

Volunteer

Disability Support Worker Part Time

Disability Support Worker – Casual

Community Support Worker – Part time

Disability Support Worker – Casual

Student Learning Support Officer – Casual

Work Experience

Foster Carer – Volunteer

Suicide and Mental Health Training -

First Aid Certificate + Refresher Course -

Assist Clients with Medication Skill Set -

Disability Services Certificate III -

Home and Community Care Certificate III -

Preliminary Higher School Certificate -

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