Jessica Newsome
Ravenshoe,QLD
Summary
Previously my experience has been working in insurance and as a human resource officer, I developed skills which I believe would be beneficial for this position of a casual school learning officer. I am always looking to further my skills by participating in courses. The most recent course, being the first aid and CPR course completed this month.
My parents were both pastors for ten years in Atherton, I have been shaped by my beliefs and fully understand and support the catholic ethos. I have worked with children in Sri Lanka as part of a missions trip where we worked in orphanages, preparing different programs. I also volunteered more recently at a meditation course for children last year.
As my daughter is a student at the school I believe this would be an ideal position and I believe I would be an asset to the team.
Overview
3
3
years of professional experience
Work History
Claims Officer
YOUI
08.2022 - 01.2023
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained compliance with regulatory requirements by staying current on industry changes and updating policies accordingly.
- Conducted risk evaluations on claims settlement proposals to encourage sound decision-making regarding settlement offers.
- Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
- Followed up with customers on unresolved issues.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Modified, updated and processed existing policies.
Human Resource Officer
Skinkandy
01.2020 - 07.2022
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Coordinated employee placements and administrative details.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
Education
First Aid Certificate
First Aid Academy
Cairns, QLD02.2024
Skills
- Compliance Management
- Documentation And Reporting
- Problem-Solving
- Critical Thinking
- Teamwork and Collaboration
- Attention to Detail
- Documentation Review
- Excellent administrative abilities
- Data Entry
- Report Preparation
- Employee Relations
- Onboarding and training
- Training and mentoring
Timeline
Claims Officer
YOUI
08.2022 - 01.2023
Human Resource Officer
Skinkandy
01.2020 - 07.2022
First Aid Certificate
First Aid Academy
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