Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Norman

Caloundra

Summary

To Whom it may concern,

I have dental assistants with extensive experience at Kawana Dental, skilled in sterilization techniques and infection control. Proven ability to enhance patient relations and support dental staff, ensuring optimal care and efficiency during procedures. Committed to maintaining a clean, safe environment, consistently contributing to improved patient satisfaction and treatment outcomes.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Kawana Dental
06.2024 - Current
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Dental Assistant

Caloundra Dental
12.2023 - 05.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

Dental Assistant

Budi Dental
10.2022 - 12.2023
  • Sterilized rooms and prepped equipment and instruments for over 10 procedures daily.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Explained treatment procedures and instructed patients on home care guidelines.

Dental Assistant

Gentle Dental
10.2021 - 03.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Check Out Assistant

Woolworths Group
02.2020 - 10.2021
  • Greeted customers and provided outstanding customer service.
  • Promoted loyalty programs to enhance repeat business from satisfied customers.
  • Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
  • Trained new employees in proper checkout procedures and best practices for excellent customer service as part of an ongoing commitment to staff development.

Bartender

Sunshine Coast Turf Club
01.2018 - 11.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

High School Diploma -

Beerwah State High School
Beerwah
11-2019

Skills

  • Treatment room setup
  • Sterilization techniques
  • X-ray processing
  • Professionalism and etiquette
  • Instrument sterilization techniques
  • Infection control proficiency
  • Patient relations
  • Impression taking skills
  • Dental material handling
  • Sanitation protocols
  • Electronic charting
  • Dental staff assistance

Timeline

Dental Assistant

Kawana Dental
06.2024 - Current

Dental Assistant

Caloundra Dental
12.2023 - 05.2024

Dental Assistant

Budi Dental
10.2022 - 12.2023

Dental Assistant

Gentle Dental
10.2021 - 03.2022

Check Out Assistant

Woolworths Group
02.2020 - 10.2021

Bartender

Sunshine Coast Turf Club
01.2018 - 11.2019

High School Diploma -

Beerwah State High School
Jessica Norman