Jessica Olive
The Entrance,Australia
Overview
7
7
years of professional experience
Work History
Supervisor
Long Jetty Hotel
03.2022 - Current
- Handling customer complaints, resolving issues, and adjusting policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Opening and closing of venue.
- Handling and counting large sums of money and managing floats.
Bar Staff/Gaming Attendant
Bateau Bay Hotel
05.2021 - 03.2022
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Restaurant Manager
Coastal Aroma
08.2019 - 05.2021
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Created and implemented procedures from the opening of restaurant.
- Created, monitored and changed bussiness hours to maximise profits.
Seafood Team Member
Darrons Seafood
11.2016 - 08.2020
- Washed floors, walls, cool room and storage shelves.
- Served customers.
- Packed orders.
Education
High School Diploma -
Tuggerah Lakes Secondary College
Tumbi Umbi, NSWHigh School Diploma -
Tuggerah Lakes Secondary College
The EntranceSkills
- Cash Handling Expertise
- Staff Scheduling
- Operations Management
- Team Building
- Effective Communication
- Leadership Abilities
- Task Prioritization
- Staff Education and Training
- Problem-Solving
References
Amelia Warner- Darrons seafood, Manager
0408808933
Simone Leacher- Bateau bay hotel, Manager
0425686406
Katie Worth- Long jetty hotel, Manager
0409337636
Certifications
- First aid certificate 2023
- Working with children
- NSW drivers license
- Responsible service of alcohol
- Responsible conduct of gaming
Timeline
Supervisor
Long Jetty Hotel
03.2022 - Current
Bar Staff/Gaming Attendant
Bateau Bay Hotel
05.2021 - 03.2022
Restaurant Manager
Coastal Aroma
08.2019 - 05.2021
Seafood Team Member
Darrons Seafood
11.2016 - 08.2020
High School Diploma -
Tuggerah Lakes Secondary College
High School Diploma -
Tuggerah Lakes Secondary College