Jessica Orchard

• implemented tgs/tcd and followed TMP instructions to ensure site was set up safely and correctly for all staff , contractors and the public.
• Instructed crew members in safe work practices
• Communicated daily with clients to keep project fully operational.
• Observed safety regulations on job sites to minimize accidents.
• Used radios and hand signals to coordinate communication between equipment operators and ground workers.
• Worked within set time frames
• trained new employees and assisted with any questions
• problem solving and people management
• Projects I have worked on

Northlink 3 ( CPB )

Wanneroo road and joondalup dve upgrade ( CPB)

Lloyd street upgrade

City bus bridge and Roe st upgrade Perth (york civil)

Civcon water main upgrade Newcastle st

• Currently working on the Greater Connect Alliance project involved with the Great eastern hwy bypass upgrade

• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
• Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
• Initiated and engaged clients in conversations as part of personalized service.
• Studied effects of techniques on hair to determine most beneficial services.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Consistently received positive performance reviews from guests.
• Answered phone calls and emails to schedule client appointments.
• Offered professional cuts, color services and extensions to salon customers.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Assisted front desk by answering phone calls, taking appointments and checking clients in.

• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.