Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Extracurricular activities
Timeline
Leadership
Generic

Jessica Pham

Tarneit,VIC

Summary

Developed outstanding communication and organisational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.


Overview

1
1
year of professional experience

Work History

Packing, Shipping, and Receiving Assembler

Oz Nails & Beauty Supply
12.2024 - 01.2025
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labelling.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Receptionist

Hawaii Nails
12.2023 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.


Education

VCE -

Heathdale Christian College
Hoppers Crossing

Skills

  • Organization skills
  • Stock replenishment
  • Package handling
  • Leadership
  • Teamwork
  • Communication

Accomplishments

  • Volleyball Coach: Guided school team, developing teamwork and skills.
  • Student Library Leader: Organized shelves, assisted students with borrowing/returning books, and provided printer support.
  • Team Captain – Volleyball (2 years): Led team, demonstrating leadership and communication.
  • Youth Treasurer – Channel of Love Church: Managed budgeting and financial records for youth activities in a volunteer capacity, demonstrating reliability and responsibility.
  • Aboriginal and Torres Strait Islander Reconciliation Leader: Coordinated NAIDOC Week events and fundraising, promoting cultural awareness and student engagement.

Languages

English
Native or Bilingual
Vietnamese
Elementary

Interests

  • Baking
  • Playing Sports
  • Blogging/Vlogging


Extracurricular activities

Volleyball (2019–2023) – Played competitively for 5 years, developing teamwork, communication, and leadership skills.


Timeline

Packing, Shipping, and Receiving Assembler

Oz Nails & Beauty Supply
12.2024 - 01.2025

Receptionist

Hawaii Nails
12.2023 - 01.2024

VCE -

Heathdale Christian College

Leadership

  • Reconciliation Leader – NAIDOC Week: Coordinated fundraising events and activities, promoting cultural understanding and student participation.
  • Recognized as a reliable team member, often trusted with independent responsibilities such as managing library returns and assisting students during peak periods.
  • Demonstrated problem-solving leadership, helping students with technical issues like printers and library systems.


Jessica Pham