Jessica Phillips
Blaxland,Australia
Summary
I am currently a Movement Specialist working with Primary School students in providing NSW PDHPE sports curriculum in schools around NSW. As an individual I am a true believer in helping others and making a difference in any way that I can. I am eager to use my strong communication skills and knowledge that I have gained so far in dealing with customers in a variety of industries. I am a dependable candidate successful at managing multiple priorities with a positive attitude. I am excited to develop new skills and experiences that will further my knowledge to widen my opportunities in different careers.
Overview
7
7
years of professional experience
Work History
Movement Specialist
Zing Activ
04.2023 - Current
- Teaching primary school students NSW PDHPE sports curriculum (gymnastics, sport skills and athletics)
- Follow set lesson plans
- Conducting athletics carnivals for NSW Schools
- Child assessment and Grading
- Leadership role in lessons.
- Behaviour management within lessons
Customer Service Assistant
Stars On Ice
12.2016 - Current
- Assisting customers with skate hire and tickets
- Handling ticket sales in box office
- Teaching Children how to Ice Skate
- Caring for injured customers.
Swimming instructor and Front Desk Customer Service
Starfish Aquatics
09.2020 - 04.2023
- Learn to Swim Instructor from ages 4 months - adults
- Child assessment and Grading
- Handling of Customer Enquiries
- Admin such as replying to customer emails, making and receiving phone calls and using software programs such as Microsoft Word and Excel.
Customer Service Assistant
Scene To Believe
10.2019 - 12.2019
- Christmas Photography - Santa photos.
Crew Member
Mcdonalds
04.2018 - 07.2019
- Customer service and preparing orders
- Greeting and welcoming guests
- Cleaning dining areas of the restaurant.
Skills
- Trustworthy
- Honest
- Ability to work Under Pressure
- Problem solving
- Strong Work Ethic
- Self Confidence
- Leadership skills
- Clear Communication skills
- Decision making skills
- Teamwork
- Time Management
- Ability to Read customers
- Able to work Unsupervised
- Relationship building skills
- Written and verbal communication
- Active Listening
References
Sara Riley, 0414 359 944
Extra Qualifications
- Vocational Education - Certificate III in Fitness
- Vocational Education - Certificate III in Business (Customer Management)
- AUSTSWIM - Teacher of Swimming and Water Safety - SISSS00112 (Australia)
- AUSTSWIM - Teacher of Infant and Preschool Aquatics (Australia)
- Provide cardiopulmonary resuscitation - HLTAID009
Timeline
Movement Specialist
Zing Activ
04.2023 - Current
Swimming instructor and Front Desk Customer Service
Starfish Aquatics
09.2020 - 04.2023
Customer Service Assistant
Scene To Believe
10.2019 - 12.2019
Crew Member
Mcdonalds
04.2018 - 07.2019
Customer Service Assistant
Stars On Ice
12.2016 - Current
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