Jessica POTTS
Bundamba,QLD
Summary
Hardworking and focused professional offering excellent communication, planning and prioritization skills demonstrated through multiple years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Administration Assistant
VacPac Engineering PTY LTD
06.2024 - Current
- Provide excellent phone manner to enquiring clients
- Provide detailed and appropriate email etiquette
- Accuracy quote preparation via PDF Documents and Unleashed platform
- CRM Management
- Prepare invoices and follow up on potential sales
- Organize New machine prep and delivery
- Schedule technicians to service jobs within SEQLD
- Create purchase order for required parts in order to keep Kardex machine stocked
- Generate sales leads via competent research and forward them to the sales manager
- Schedule in service jobs with machines that are due for their service depending on clients recommended service interval
- Process EFT payments for orders which require 'on receipt' payment
- Create travel itinerary for the sales manager which includes – booking flights, car hire, accommodation and airport parking plus any extra bookings required for the sales managers trip.
- Coordinated trade show participation, facilitating outreach opportunities to expand the company''s network in the industry.
- Ensured timely payment collection from customers through diligent monitoring of outstanding invoices and professional correspondence with clients as necessary.
- Managed inventory levels, coordinating with suppliers to ensure timely delivery of products for customer orders.
- Maintained accurate records of client interactions, ensuring a seamless experience for customers during follow-up communications.
- Cross-trained to support other teams to meet operational needs and team deadlines.
Cleaner/Owner
Little Rolla and Co
02.2021 - Current
- Provided exceptional service to my customers
- Produce quality items ordered by my customer through a designed website
- Complete my own invoicing and ordering processes for all orders
- Provide customers who want a large order with wholesaling options
- Process and complete shipping labels and invoices through a wide range of shipping providers
- Import a variety of goods from overseas for my business.
Room Service Attendant
Uniting Care – Wesley Hospital
06.2022 - 12.2022
- Be responsible for basic meal preparation, portioning and serving of hot and cold meals
- The delivery of food and beverages to patients on wards
- Understand meal requirements to meet dietary needs for patients.
Office Administrator
Dundrum Civil PTY LTD
07.2022 - 11.2022
- Support the safety and training manager by maintaining staff training records, assist in coordinating medicals and site inductions
- Compile project plant onboarding documents
- Compile project employee onboarding documents
- Assist maintenance of current HSEQ handbooks, polices and registers
- Distribute new employee starter packs to new employees as directed
- Travel coordination – book flights and accommodation plus bus transfers for projects with travel management system, maintain travel registers
- Payment of invoice as required
- Record details of all tax invoices into MYOB
- Data entry as required.
Restaurant Manager
Hungry Jacks Australia
12.2019 - 06.2022
- Conduct structured training for crew members
- Effectively run a 100k Ultra volume restaurant
- Drive sales and profitability
- Monitor food safety in store via production controls
- Regulate and control budgets, cost controls with regard to cost of goods and labor
- Effectively train Managers to run food safe and profitable shifts
- Deliver individual coaching and mentoring sessions
- Run equipment training sessions on work safe procedures
- Train Barista Basics session with new and existing employees
- Ensure rostering is effectively completed to have adequate number of staff on the floor while still maintaining the set budget
- Perform day to day administrative tasks
- Including private and confidential document handling.
Shift Manager
Hungry Jacks Australia
10.2017 - 12.2019
- Conduct structured training for crew members
- Effectively run a 100k Ultra volume restaurant
- Drive sales and profitability
- Monitor food safety in store via production controls
- Regulate and control budgets, cost controls with regard to cost of goods and labor
- Effectively train Managers to run food safe and profitable shifts
- Deliver individual coaching and mentoring sessions
- Run equipment training sessions on work safe procedures
- Train Barista Basics session with new and existing employees
- Ensure rostering is effectively completed to have adequate number of staff on the floor while still maintaining the set budget
- Perform day to day administrative tasks
- Including private and confidential document handling.
Crew Member
Hungry Jacks Australia
09.2017 - 10.2017
- Conduct structured training for crew members
- Effectively run a 100k Ultra volume restaurant
- Drive sales and profitability
- Monitor food safety in store via production controls
- Regulate and control budgets, cost controls with regard to cost of goods and labor
- Effectively train Managers to run food safe and profitable shifts
- Deliver individual coaching and mentoring sessions
- Run equipment training sessions on work safe procedures
- Train Barista Basics session with new and existing employees
- Ensure rostering is effectively completed to have adequate number of staff on the floor while still maintaining the set budget
- Perform day to day administrative tasks
- Including private and confidential document handling.
Retail assistant / Events banquet attendant
Village Roadshow them Parks (Movie World)
12.2015 - 10.2017
- Pos Transactions
- Stocking shelves
- Organsing new promotions
- RSA compliance
- Catering duties.
Administration Assistant
Education Queensland
11.2015 - 03.2016
- Telephone enquiries
- Student loans
- Student check ins
- Private and confidential document handling.
Education
Confine small workplace emergencies – Fire warden -
Chubb United Technologies
SERV safe Food safety certificate -
SERV Safe International
Use hygienic practices for food safety -
TCP Food safety Supervisor
First Aid And CPR, Australia Wide First Aid
Certificate 3 in Hospitality, Training Unlimited
01.2018
Certificate 3 in Tourism, MEGT
01.2015
Skills
Strong Organization
- Client Relationship Building
- Document Preparation
- Meeting Scheduling
- Sales Support
- CRM software expertise
- Performance Tracking
- Data Entry
- Sales strategy assistance
- Invoice Processing
- Documentation and Recordkeeping
- Document and File Management
- Travel Arrangements
- Multitasking and Time Management
- Fast Learner
- Attention to Detail
Available to start
As soon as possible
Professional References
- Thomas Poole, Previous District Manager for Hungry Jacks, 0427694362
- Marie Manser, Team Leader for Volunteer First Aid team at High Tech Oils Speedway Toowoomba, 0401050135
Contactemail
jessicajones685@gmail.com
Personal Information
Date of Birth: 12/24/97
Personal References
- Jacinta Jankowski, 0408117506
- Hayden Caldow, 0435885139
- Catalin Piper, 0455776966
First Aid Volunteer at Hi-Tec Oils Toowoomba Speedway
As a volunteer at Speedway events, we work as a team to help keep both the patrons and competitors of the event safe. We are the first point of call for any incidents either on track or in the crowd during the event. I am predominantly position infield where the competitors are actually racing. During this event any minor to major crash can require my teams medical assistance to safety extricate the driver from their vehicle without causing any further injuries.
Timeline
Sales Administration Assistant
VacPac Engineering PTY LTD
06.2024 - Current
Office Administrator
Dundrum Civil PTY LTD
07.2022 - 11.2022
Room Service Attendant
Uniting Care – Wesley Hospital
06.2022 - 12.2022
Cleaner/Owner
Little Rolla and Co
02.2021 - Current
Restaurant Manager
Hungry Jacks Australia
12.2019 - 06.2022
Shift Manager
Hungry Jacks Australia
10.2017 - 12.2019
Crew Member
Hungry Jacks Australia
09.2017 - 10.2017
Retail assistant / Events banquet attendant
Village Roadshow them Parks (Movie World)
12.2015 - 10.2017
Administration Assistant
Education Queensland
11.2015 - 03.2016
SERV safe Food safety certificate -
SERV Safe International
Use hygienic practices for food safety -
TCP Food safety Supervisor
Certificate 3 in Hospitality, Training Unlimited
Certificate 3 in Tourism, MEGT
Confine small workplace emergencies – Fire warden -
Chubb United Technologies
First Aid And CPR, Australia Wide First Aid
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