Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic
Jessica Prow

Jessica Prow

Wulkuraka,QLD

Summary

I am currently looking for work in Ipswich as I have just moved back to the area. I am 22 years old and I have worked in retail since I was 15. I have experience working with other people as a team in a fast-paced environment, but I also have experience working alone and meeting briefs. My current employer is going into voluntary administration and i am looking for a new job. I am extremely motivated, and I am available to start ASAP.

Overview

2025
2025
years of professional experience

Work History

Medical Receptionist

ReLeaf Medical Center
01.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.

Sales associate

the progress faculty
  • Working with charities
  • Making sales / communicating with different people everyday
  • Working with company iPad / apps
  • Running work meetings
  • Mentoring new employees
  • Being responsible for setting up locations

Sales merchandiser

Clemenger group limited retail services
  • Setting up POS while finding best spot in store to place to maximize sales
  • Understanding and setting up POG
  • Managing inventory stock
  • Meeting daily briefs
  • Maintaining good relationships with store supervisors
  • Working with company apps/ intranet

Customer service

Spar Maclean supermarket
  • Cleaning (wiping counters, dusting, cleaning windows and any mess in the shop)
  • Handling money
  • Answering phones
  • Stacking selves
  • Replenish freezer and fridge section
  • Stock rotations

Education

High School -

pacific valley high school

Cert 3 Medical Admin - Medical Admin

Axiom College
Brisbane
04-2025

Skills

  • Good listener
  • Good communication skills
  • Quick learner
  • Positive attitude
  • Problem-Solving
  • Appointment Scheduling
  • Office Administration
  • Microsoft Office
  • Payment Collection
  • Records Management
  • Medical Billing
  • Letter preparation

Additional Information

Ipswich, 22, Retail since 15, Available to start ASAP

References

  • Bob Little - 0419288457
  • Merelita Cavuduadua (Maz) - 0403788120

Timeline

Medical Receptionist

ReLeaf Medical Center
01.2024 - Current

Sales associate

the progress faculty

Sales merchandiser

Clemenger group limited retail services

Customer service

Spar Maclean supermarket

High School -

pacific valley high school

Cert 3 Medical Admin - Medical Admin

Axiom College
Jessica Prow