Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Reilly

SouthBank,QLD

Summary

I'm a Second-year Uni student who is disciplined, hardworking and my outgoing personality complements my excellent work ethic. I can easily work within a team and enjoy helping customers and co-workers.

Overview

5
5
years of professional experience

Work History

Team Leader

Doughnut King
07.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Bartender

The Paddo
04.2024 - 07.2024
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Developed good working relationships with fellow employees through effective communication.

Crew Member

KFC
01.2022 - 01.2024
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries
  • Streamlined the checkout process for faster service and improved customer experience
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Crew Member

McDonalds
01.2020 - 01.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries
  • Streamlined the checkout process for faster service and improved customer experience
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers
  • Collaborated with team members to ensure smooth operations during peak hours.

Education

Bachelor of Film And Television - Film Industry

Griffith University
Brisbane, QLD
08-2026

QCE -

Mathew Flinders Anglican College

RSA -

Australian Institute of Food Safety
01.2024

Skills

  • Active listening
  • Communication
  • Complaint handling
  • Problem-solving
  • Time management
  • Multi-tasking abilities
  • Attention to detail
  • Team collaboration

Timeline

Team Leader

Doughnut King
07.2024 - Current

Bartender

The Paddo
04.2024 - 07.2024

Crew Member

KFC
01.2022 - 01.2024

Crew Member

McDonalds
01.2020 - 01.2022

QCE -

Mathew Flinders Anglican College

RSA -

Australian Institute of Food Safety

Bachelor of Film And Television - Film Industry

Griffith University

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Jessica Reilly