Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JESSICA RENEE ROGERS

Smithfield,Australia

Summary

Demonstrated leadership in managing a healthy, active lifestyle while balancing responsibilities of raising two primary school-aged children. Outgoing personality fosters positive team dynamics and collaboration. Proven ability to maintain a proactive, can-do attitude in both team settings and independent tasks.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales Representative and Manager

LOCAL TRADING SUPPLIES
Portsmith, QLD
05.2024 - Current
  • Company Overview: Cultivated a reputable business in Cairns by prioritizing quality products and expert advice. Supported local tradespeople and businesses through dedicated service.
    Operated as a trustworthy, family-owned hardware store with deep community roots.
    Emphasized commitment to enhancing customer experiences and local partnerships. www.localtradingsupplies.au
  • Energized Shop Front with innovative merchandising techniques and meticulous stocktake processes.
  • Quoting and keeping customers informed of quotes and orders.
  • Develop and compose procedural guidelines for future employees.
  • Ensured tidy and well-kept shop atmosphere featuring improved merchandise display.
  • Developed ordering protocols and processes for efficiency.

Sales Representative and Manager

KONNECT FASTENING SYSTEMS
Cairns, QLD
09.2021 - 05.2024
  • Company Overview: Konnect has 40+ Branches across Australia and NZ. Konnect offer a diverse range of premium brands including their own Fastening Systems Brand. www.konnectshop.com.au
  • Networking and cold calling to expand numbers of customers
  • Quoting and keeping customers informed of quotes and orders
  • Reporting and working to sales targets given
  • Maintaining a Customer Relationship Management (CRM) system
  • Scheduling regular appointment with customers
  • Assisting the team in and out of the store reach the goals set
  • Adapted to new role and exceeded in the duties within the position hence the role change to Manager.

Counter Sales/Stores

BOLTMASTERS
Cairns, QLD
07.2017 - 09.2021
  • Company Overview: Boltmasters is a major supplier of fastenings across most product groups, to all industries in Australia, and the Pacific Islands. www.boltmasters.com.au
  • Rotating and stocking shelves in shopfront and warehouse, making sure both areas are clean and tidy
  • Picking and packing orders, organising delivery of goods
  • Greeting customers and taking over the counter orders
  • Cash handling and accounts reconciliations
  • Strong product knowledge.

Counter Sales

SHARPLIFT MARINE & INDUSTRIAL
Cairns, QLD
03.2013 - 04.2015
  • Company Overview: Marine Equipment suppliers to the Navy, Customs and locals, also fence Balustrading. www.sharplift.com.au
  • Taking phone queries and orders, greeting and serving customers from the counter
  • Keeping the shop tidy, stock rotation and stock take
  • Picking and packing orders from fax, email and phone
  • Shop was looking clean and tidy with better presentation of goods.

Counter Sales

DARWIN BOLT SUPPLIERS
Darwin, Australia
04.2011 - 12.2012
  • Company Overview: Locally owned and operated under the Normist pty ltd banner. They specialise in supplying Industrial and Structural fasteners to Mining, Construction, Marine and Defense projects. www.normist.com.au
  • Coordinate the ordering, receiving and delivery of correct products to the client in a timely manner
  • Assist in scheduled physical inventory counts
  • Working with customers in planning and product selection.
  • Keeping the shop clean and stocked with products
  • Having a strong product knowledge that I was able to share.

Inwards Goods / Counter Sales

BLACKS FASTENERS
Nelson, New Zealand
01.2010 - 11.2010
  • Company Overview: One of New Zealand’s leading suppliers in Fasteners. With five branches across the South Island. 100% locally owned. www.blacksfasteners.co.nz
  • Manage and maintaining product inventory including stock locations, rolling stock takes and product returns
  • Ensure incoming product is receipted and managed appropriately
  • Follow up on any products that are late or holding up orders.
  • Picking and packing orders in an accurate and timely manner
  • Answering phone calls from customers placing orders, product availability or alternatives
  • Ensure that the shop and warehouse is clean and fully stocked
  • Maintain accurate and organised customer files
  • Large return client rate.
  • Strong product knowledge.

Drive-Thru Supervisor

ITM BUILDING SUPPLIES SPECIALISTS
Nelson, New Zealand
10.2007 - 01.2010
  • Company Overview: ITM is New Zealand’s largest group of independent Timber, Hardware and Building supplies merchants. www.ITM.co.nz
  • Receipting of inwards goods and maintenance of accurate stock-in-hand records
  • Ordering of stock and maintaining correct levels of products
  • Processing customer orders picking, packing and dispatching consumable orders and also finding and supplying non-stock items required
  • Processing credits in accordance with policies
  • Large return client rate.
  • Strong product knowledge.

Education

High School Certificate -

Nelson College for Girls
01.2001

Skills

  • Microsoft Office Suite
  • Customer relationship building
  • Inventory management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Product knowledge
  • Product merchandising and distribution
  • Customer relationship management
  • SAP software proficiency
  • Point of sale systems

Certification

  • Queensland Open Drivers Licence Class C
  • RIIWHS204E – Working Safely at Heights
  • HLTAID011 - Provide First Aid (Includes CPR)

Timeline

Sales Representative and Manager

LOCAL TRADING SUPPLIES
05.2024 - Current

Sales Representative and Manager

KONNECT FASTENING SYSTEMS
09.2021 - 05.2024

Counter Sales/Stores

BOLTMASTERS
07.2017 - 09.2021

Counter Sales

SHARPLIFT MARINE & INDUSTRIAL
03.2013 - 04.2015

Counter Sales

DARWIN BOLT SUPPLIERS
04.2011 - 12.2012

Inwards Goods / Counter Sales

BLACKS FASTENERS
01.2010 - 11.2010

Drive-Thru Supervisor

ITM BUILDING SUPPLIES SPECIALISTS
10.2007 - 01.2010

High School Certificate -

Nelson College for Girls
JESSICA RENEE ROGERS