Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JESSICA Rose

JESSICA Rose

Gold Coast,QLD

Summary

Thank you for taking the time to consider me for a opportunity to join your dedicated team as a support worker at Russel Health Care.

Despite lacking direct hands on experience in the field, I am currently studying my Cert 3 in Individual Support with DP Training in Southport which will be complete on the 12th August.

The training with DP has equipped me with a solid foundation for this field of work, I am genuinely excited about the opportunity to contribute my passion for assisting others.

I am confident that my academic background and dedication make me a promising candidate for this support worker role.

this has been a passion of mine for as long as i can remember,

I have a current First Aid/CPR certificate, Blue Card, ABN & have also completed the 'Quality, Safety & You-NDIS Worker Orientation Module.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Store Manager

Sunglass Hut
01.2020 - Current
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.

Retail Store Manager

Bardot Clothing
01.2017 - 01.2020
  • Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.

Project Manager

Southern Cross Interior Linings
02.2016 - 01.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

High School Diploma -

Bowral High School
Bowral, NSW
11.2001

Skills

  • Problem-Solving
  • Highly motivated
  • Housekeeping tasks
  • Recreational Activities
  • Compassionate Care
  • Client Relationship Management

Certification

  • Certified Blue Card- 2403406/1
  • Certified CPR/First Aid
  • Certified NDIS Worked Orientation Module

Timeline

Retail Store Manager

Sunglass Hut
01.2020 - Current

Retail Store Manager

Bardot Clothing
01.2017 - 01.2020

Project Manager

Southern Cross Interior Linings
02.2016 - 01.2017

High School Diploma -

Bowral High School

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JESSICA Rose