Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Interests
Timeline
Generic

Jessica Rowell

Runaway Bay

Summary

Adept at enhancing operational efficiency through meticulous data validation and fostering strong client relationships. Recognized for improving database integrity and streamlining processes, combining technical proficiency with exceptional communication skills. Demonstrates strong teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Data Administrator

Coomera Waters Management
07.2020 - Current
  • Monitored inbox daily for timely responses and prioritization of tasks.
  • Conducted ad-hoc analyses for senior leadership, delivering insights on key operational metrics.
  • Managing all incoming calls from residents, contractors, and suppliers.
  • Sustaining comprehensive databases.
  • Logging details for scheduling tasks.
  • Recording job data for finished tasks.
  • Updating spreadsheets and supplying associated information.
  • Coordinating staff meetings and luncheons.
  • Examining CCTV footage and relaying critical information to emergency services when necessary.
  • Billing transactions.
  • Logging daily assignments.
  • Conducting research for management.

Data Entry Clerk

Gold Coast Timbers and Trusses
04.2006 - 06.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
  • Improved team efficiency, training new staff on data entry protocols and software.
  • Supported successful audit processes by providing accurate and timely data reports.
  • Entered detailed customer and transaction data for enhanced record-keeping and analysis.
  • Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Used computer software to store and retrieve data.
  • Followed data entry protocols, rules and regulations.
  • Created spreadsheets for more efficient recordkeeping.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Supported stock-take activities for improved asset tracking.
  • Transcribed data to enable accurate quotation generation.
  • Aided in addressing inquiries related to stock discrepancies.
  • Collecting customer credit card information for invoice payments

Receptionist

Ausco Modular
03.2004 - 01.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Loretto College
Marryatville - South Australia

Skills

  • Microsoft Office
  • Data validation
  • Data archiving
  • Data retention
  • Report generation
  • Data maintenance
  • Data conversion
  • Data processing

Certification

  • Cert IV in Office Administration - South Australian Government 2004.

Languages

Italian
Native or Bilingual

Software

All programs within Microsoft Office

Safety Culture

Myob

Xero

Prostix

Interests

  • I enjoy fishing and camping
  • Needlework - mainly cross stitch
  • I enjoy taking photos
  • Reading
  • I like trying new recipes and food trends

Timeline

Assistant Data Administrator

Coomera Waters Management
07.2020 - Current

Data Entry Clerk

Gold Coast Timbers and Trusses
04.2006 - 06.2020

Receptionist

Ausco Modular
03.2004 - 01.2005

Loretto College

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Jessica Rowell