Jessica Rust
Ryde,NSW
Summary
Experienced Store Manager with excellent communication skills and attention to detail. Specialises in building a rapport with customers and staff. Always goes that extra mile, is sales focused and a strong leader.
Overview
14
14
years of professional experience
Work History
Store Manager
Bras N Things
03.2024 - Current
- Personalised customer service experiences and bra fittings
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
Review Australia
07.2018 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Executive
Kitten D’Amour
04.2016 - 02.2018
- Customer service
- Meeting sales targets
- Opening and closing boutique
- Visual merchandising
- Processing sales
Retail Sales Assistant
The Art Scene
02.2011 - 07.2013
- Communicating positively and efficiently with staff and customers
- Making and processing sales over the phone, online, and face to face
- Assisting customers and providing them with advice and guidance
- Stocking shelves and maintaining a clean and tidy work environment
Education
Diploma - Children’s Services
Northern Sydney Institute of TAFE, Meadowbank College
Higher School Certificate - undefined
Marsden High School
01.2007
Skills
- Customer service
- Excellent communication skills
- Staff management
- Sales expertise
- Opening and closing procedures
- Styling
- Creativity
- Store displays
- Store operations
- Customer service management
- Multitasking and organization
Availability
I am seeking a full-time position. In current role until 25/01/2025.
Timeline
Store Manager
Bras N Things
03.2024 - Current
Store Manager
Review Australia
07.2018 - 02.2024
Sales Executive
Kitten D’Amour
04.2016 - 02.2018
Retail Sales Assistant
The Art Scene
02.2011 - 07.2013
Higher School Certificate - undefined
Marsden High School
Diploma - Children’s Services
Northern Sydney Institute of TAFE, Meadowbank College
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