Jessica Sargent
Byford,WA
Summary
I am a hardworking, confident and self-motivated individual with an extensive range of skills relating to driving, logistics, communication, customer liaison and business.
I am trustworthy, reliable, well organised and able to work in demanding circumstances, either as a team or using my own initiative. I am currently seeking a challenging and rewarding career opportunity.
Overview
19
19
years of professional experience
Work History
CSA
Coles
Byford, WA
08.2018 - Current
- Execute timely delivery driving for residential and commercial clients.
- Pick and pack orders to meet customer demands efficiently.
- Deliver groceries to businesses and households, achieving high satisfaction rates.
- Load and unload trucks to enhance logistics efficiency.
- Operate docks for seamless loading and unloading operations.
- Cultivate strong customer relationships through exceptional service and follow-up support.
- Manage multiple priorities during peak times while maintaining composure.
Courier/Warehouse Assistant
Artisan Foods
Perth
01.2017 - 01.2017
- Picking and packing orders for local clients around Perth CBD and metro area.
- Loading trucks and vans
- Delivering goods in a timely and efficient manner
Delivery Driver
Larner’s Oyster Supply
Perth
01.2014 - 01.2015
- Delivering fresh seafood and salads around Perth to multiple locations
- Picking up bulk fruit and veg
- Loading/unloading trucks
- Customer service
Customer Service Agent
Coles
Perth
01.2010 - 01.2013
- Delivering goods all over Perth
- Picking and packing orders
- Loading/unloading trucks
- Dealing with customers face to face on a daily basis
Admin & Customer Service Officer
Household Appliance Parts
01.2008 - 01.2010
- Dealing with customers by phone, email and in person
- Data entry
- Stock control
- Banking
- Claims
- Assisting management of office procedure
Console Operator
Peak South Perth Service Station
South Perth
01.2007 - 01.2008
- Responsible for operating all consoles
- All aspects of customer service
- Stock control
- Opening and closing shop
- Monitoring safety issues
- Making bookings
- Finalising all sales reports
- Cashing up
Skills
- Delivery driving expertise
- HR license
- Customer service excellence
- Effective communication
- Integrity and reliability
- Time management
- Order picking and packing
- Data handling
- Console and till operation
- Cash handling proficiency
- Inventory management
- Cleaning and maintenance
Timeline
CSA
Coles
08.2018 - Current
Courier/Warehouse Assistant
Artisan Foods
01.2017 - 01.2017
Delivery Driver
Larner’s Oyster Supply
01.2014 - 01.2015
Customer Service Agent
Coles
01.2010 - 01.2013
Admin & Customer Service Officer
Household Appliance Parts
01.2008 - 01.2010
Console Operator
Peak South Perth Service Station
01.2007 - 01.2008