Gabrielle Horn
Camden Park
Summary
Dedicated individual with a strong work ethic and exceptional customer service skills. Experienced with providing essential support to children and families in need. Utilises comprehensive case management techniques to ensure effective service delivery. Knowledge of local and state regulations, demonstrating strong problem-solving and communication skills.
Overview
5
5
years of professional experience
Work History
Babysitter
Babysitters Now
01.2020 - 10.2021
- Maintained a clean and organised environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Successfully managed behavioral issues using positive reinforcement techniques.
Arcade Attendant
Kingpin
10.2021 - 04.2023
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
- Ensured a memorable event for clients by creating personalised and themed party environments.
Wait Staff Member
Wests League Club
03.2023 - Current
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
Bachelor of Psychological Science/Social Science - Psychology
University of Wollongong
Wollongong, NSW07-2027
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Dependability
- Work ethic and integrity
- Customer service
- Time management skills
Timeline
Wait Staff Member
Wests League Club
03.2023 - Current
Arcade Attendant
Kingpin
10.2021 - 04.2023
Babysitter
Babysitters Now
01.2020 - 10.2021
Bachelor of Psychological Science/Social Science - Psychology
University of Wollongong
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