Summary
Overview
Work History
Education
Skills
Passion for Fitness and Desire to Contribute
Timeline
Generic

Jessica Sedrak

Bass Hill,New South Wales, NSW

Summary

Adept at elevating customer experiences, I honed my skills in conflict resolution and teamwork at IGA, Boost Juice, and Kids Playland and Cafe. My approach combines product knowledge with exceptional service, achieving high satisfaction rates. Expert in multitasking and team management, I excel in fast-paced environments, consistently delivering beyond expectations. As someone passionate about fitness with a strong understanding of exercise and wellness, I’m eager to bring my knowledge and enthusiasm to a gym setting. Currently a high school student seeking casual employment, I am excited to contribute to a team that values both customer service and fitness.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

IGA
Bass Hill, New South Wales, NSW
01.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed positive relationships with customers through friendly interactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Customer Service Representative

Kids Playland And cafe
Bankstown, New South Wales, NSW
04.2024 - 08.2024
  • Provided exceptional customer service to ensure customer satisfaction.

Customer Service Representative

Boost Juice
Bass Hill, New South Wales, NSW
10.2022 - 02.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Domremy College
Five Dock, NSW

Skills

  • Customer service
  • Physical fitness knowledge
  • Teamwork
  • Multitasking
  • Team management
  • Product knowledge
  • Task prioritization

Passion for Fitness and Desire to Contribute

I’ve always had a passion for fitness and enjoy going to the gym regularly. The positive atmosphere and the opportunity to challenge myself through exercise inspire me. Working at a gym has always been a goal of mine. I’m excited to be part of an environment that promotes both personal growth and community.

Timeline

Customer Service Representative

IGA
01.2025 - Current

Customer Service Representative

Kids Playland And cafe
04.2024 - 08.2024

Customer Service Representative

Boost Juice
10.2022 - 02.2023

Domremy College
Jessica Sedrak