Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jessica Shankar

Hurstville

Summary

Proactive and customer-focused, excelled at Kmart by enhancing shopping experiences through exceptional service and maintaining a pristine sales environment. Demonstrated reliability and empathy, significantly contributing to team efforts during peak periods. Skilled in customer assistance and stock replenishment, consistently met and surpassed customer satisfaction goals.

Overview

2
2
years of professional experience

Work History

Retail Worker

Kmart
07.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

GRC Oatley Campus
11-2022

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Store cleaning
  • Stock replenishment
  • Retail sales customer service

Accomplishments

  • Achieved results to standards set by completing the task at hand with accuracy and efficiency.
  • Achieved good customer service through effectively helping with customers and exceeding expectations.

Languages

Hindi
Elementary

Timeline

Retail Worker

Kmart
07.2023 - Current

High School Diploma -

GRC Oatley Campus

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Jessica Shankar