Jessica Simmonds

• Coordinated emergency response by calling ambulance services and providing continuous support to patients until handover, ensuring seamless transition of care and clear communication with paramedics.
• Administered medications via oral, intramuscular and subcutaneous injections and monitored responses.
• Proficient in administering routine and catch-up immunisations to adults and children, including vaccinations from birth as per National Immunisation Program (NIP) guidelines.
• Knowledgeable in cold chain management, informed consent, and post-vaccination monitoring.
• Experienced in documenting vaccinations accurately in clinical records and relevant Australian Immunisation Registers (AIR).
• Skilled in educating patients and caregivers on vaccine benefits, schedules, and potential side effects.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly.
• Assisting in surgical procedures, including removal of sutures
• Cleaning and sterilising of instruments according to policies and procedures.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Provide high-level administrative support
• Maintain high standard of discretion and confidentiality of patient information adhering to regulations and medical office policies.
• Proficient in using computer system Best Practice to input and retrieve data
• Contribute to an effective team environment
• General administration duties including, correspondence, data management, processing payments, booking appointments, attending to telephone and email enquiries and assisting with front counter duties.

•Following guidelines and procedures for adult and paediatric preparation

• Delivering a high volume of vaccines safely to the community

• Delivering safe administration of vaccines to adult and paediatric clients

• Providing education to clients

• Extensive knowledge and management of vasovagal and anaphylaxis

• Managing adverse reactions in patients post vaccine

• Reporting and escalating any concerns to team leader/ shift manager

• Providing education and guidance to new clinical staff

• Fully compliant with COVID-19 based work health and safety practices

• Performed the collection of Nasopharyngeal swabs from guests, contractors and Queensland

Police working in hotel quarantine

• Education and training of new staff members

• Collection of swab samples from patients of all ages

• Attending to the care, storage and processing of swab specimens

• Attending to paperwork and associated clerical duties to ensure all details are correct

• Communicate effectively with patients, referring Doctors, couriers and supervisors

• Organise the urgent collection of samples for overseas travellers