Hi, I’m
JESSICA SIMPSON
Glenfield ,NSW
Summary
Proactive kennel hand always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level kennel hand position. Ready to help team achieve company goals.
Mother of 3 so extremely motivated & skilled at multi tasking.
Overview
17
years of professional experience
Work History
Hanrob Pet Hotels Heathcote
Kennel Hand
09.2023 - Current
Job overview
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Kept animals clean and free of contaminants to promote optimal health.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Reset procedure rooms between appointments and disinfected equipment.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Just Cuts Miranda
Hairdresser
11.2012 - 05.2013
Job overview
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Maintained regular client list and successfully handled walk-in customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Sincerely Yours Hair And Beauty
Hairdresser
02.2009 - 10.2012
Job overview
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Fairford Road Animal Hospital
Kennel Attendant
12.2007 - 12.2009
Job overview
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Woolworths
Check Out Operator
09.2006 - 10.2007
Job overview
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
Education
Bankstown Tafe, Bankstown
Certificate In Hairdressing from Hairdressing
02.2012
Bankstown Tafe , Blacktown, NSW
Animal Studies Cert 2 from Animal Studies
01.2008
Picnic Point High School, Picnic Point NSW
from High School Certificate
11.2006
Skills
- Animal Restraining
- Facility Laundry and Cleaning
- Reminder Calls
- Invoice Payment
- Breeding Habits Explanation
- Manage Schedules
- Exercise Management
- Animal Nutrition
- Care Monitoring
- Safety Procedures
- Problem Identification
- Detailed Cleaning
- Laundry Duties
- Health and Wellbeing
- Dietary Needs
- Vaccination Administration
- Animal Quarters Maintenance
- Waste Collection
- Animal Behavior Education
- Set Appointments
- Walk Coordination
- Complex Problem-Solving
- Food Supplement Preparation
- Passing Surgical Instruments
- Dietary Recommendations
- Hand Tools
- Pet Feeding and Care
- Animal Examinations
- Food Intake Monitoring
- Pet Owner Advisory
- Group Management
- Treatment Options
- Human and Animal Safety
- Outdoor Activities
- Domestic Services
- Compassionate Care
- Pet Waste Removal
- Housekeeping Requirements
- Customer Care
- Wound Treatment
- Supply Maintenance
- Animal Observations
- Animal Bathing
- Animal Husbandry
- Dog Behavior
Timeline
Kennel Hand
Hanrob Pet Hotels Heathcote
09.2023 - Current
Hairdresser
Just Cuts Miranda
11.2012 - 05.2013
Hairdresser
Sincerely Yours Hair And Beauty
02.2009 - 10.2012
Kennel Attendant
Fairford Road Animal Hospital
12.2007 - 12.2009
Check Out Operator
Woolworths
09.2006 - 10.2007
Bankstown Tafe
Certificate In Hairdressing from Hairdressing
Bankstown Tafe
Animal Studies Cert 2 from Animal Studies
Picnic Point High School
from High School Certificate
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