Jessica Sleiman
Melbourne,Australia
Summary
I am a highly motivated and enthusiastic individual, passionate about delivering equitable, patient-centered care. My experience supporting patients and visitors, combined with strong customer service skills, has shaped my commitment to compassion, respect, and integrity. I thrive in collaborative environments and value building genuine connections with patients, colleagues, and clients.
Overview
4
4
years of professional experience
Work History
Patient and Visitor Support Volunteer
Royal Woman's Hospital
04.2024 - Current
- I supported patients and visitors with empathy and respect, ensuring everyone feels welcomed and cared for.
- This position reflects my passion and commitment to providing equitable, patient-centered care, which strongly aligns with the Royal Women's values of respect, courage, passion, and discovery.
- I contributed to an 'Ideas Tank' initiative focused on enhancing patient experience in waiting rooms, taking part in a pitch to receive funding for this initiative. This successful project strengthened my collaboration and public speaking skills and furthered my dedication to the hospital's vision of "Creating healthier futures for women and babies."
- I also took part in interviewing and training new volunteers, demonstrating leadership and commitment to continuous improvement.
Beauty Advisor
Chanel, David Jones
12.2022 - Current
- I continue to collaborate with a diverse team to create a welcoming and personalised experience for clients; this reflects my commitment to respect, inclusion, and compassion.
- I have gained strong communication skills through continuously collaborating with colleagues and management to address feedback and improve service. This demonstrates my dedication to continuous learning and improvement.
- I strive to maintain excellent time management and task prioritisation skills, ensuring I provide high-quality work without compromising care or attention.
Sales Assistant
Decjuba
08.2022 - 02.2023
- I gained extensive customer service skills, furthering my commitment to compassion, patience, and active listening.
- Appreciating and adapting to each individual's needs and preferences, ensuring respectful and inclusive support.
Part-time Team Member
Pidapipo
01.2022 - 05.2022
- I developed strong self-management and leadership skills through training new employees and overseeing store operations, further reflecting my reliability and accountability.
Education
Bachelor of Science - Microbiology
The University of Melbourne
08-2025
Skills
- Bilingual (Arabic and English)
- Attention to detail
- Problem Solving
- Teamwork and Collaboration
- Adaptability and Learning
- Open to feedback and improvement
- Communication
- Reliability
- Efficient in Microsoft Office programs
Timeline
Patient and Visitor Support Volunteer
Royal Woman's Hospital
04.2024 - Current
Beauty Advisor
Chanel, David Jones
12.2022 - Current
Sales Assistant
Decjuba
08.2022 - 02.2023
Part-time Team Member
Pidapipo
01.2022 - 05.2022
Bachelor of Science - Microbiology
The University of Melbourne
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