Jessica Smart
Ipswich
Summary
Dynamic and results-oriented professional with extensive experience in educational and customer service roles, notably with Extend. Excelled in fostering parent-teacher communication and literacy development, enhancing student engagement and academic success. Demonstrated collaborative teamwork and a friendly, outgoing demeanor, contributing to positive learning environments and customer satisfaction. Achieved significant improvements in student participation and sales through innovative strategies and exceptional service.
Knowledgeable Assistant Coordinator with strong background in supporting educational activities and enhancing student learning experiences. Assisted lead educators in classroom management and curriculum development, contributing to positive learning environment. Demonstrated effective communication and organizational skills to facilitate smooth daily operations.
Overview
9
9
years of professional experience
Work History
Assistant Educator
Extend
11.2024 - Current
- Promoted a positive learning environment by establishing clear expectations and implementing effective classroom management strategies.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Boosted student confidence in their abilities by providing consistent feedback and personalized support.
- Encouraged critical thinking skills in students by challenging them with complex problems and thought-provoking questions during lessons.
- Developed strong relationships with students, parents, and colleagues to foster a supportive educational community.
- Improved student participation through the implementation of engaging group activities and collaborative projects.
Educator/Co-ordinator
Camp Australia
07.2023 - 11.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with adults and children to provide safe and educational experience.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
Trainee Educator
Building Futures Education
05.2022 - 06.2023
- Maintained accurate records of student performance data to inform instructional decisions and monitor progress toward goals.
- Participated in professional development opportunities to stay current on best practices in education and continually improve teaching methods.
- Promoted a positive learning environment through clear communication, setting expectations, and providing constructive feedback.
- Served as a mentor for new teachers, offering guidance on classroom management techniques and lesson planning strategies.
- Evaluated student progress regularly through assessments, tracking academic growth, and addressing areas of concern promptly.
- Collaborated with fellow educators to develop interdisciplinary lessons that connected multiple subject areas for a more comprehensive understanding.
- Established strong relationships with students, parents, and colleagues to foster open communication and support for the educational process.
Sales Assistant
Liquorland
03.2020 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Customer Service Assistant
Drakes Supermarkets
11.2015 - 03.2020
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
Bachelor In Educational Studies - Education
Swinburne Online
Skills
- Parent-teacher communication
- Literacy development
- Collaborative teamwork
- Mentoring students
- Student engagement
- Discussion facilitation
- Friendly and outgoing
- Cleaning and sanitizing
- Computer skills
- Calm and patient demeanor
- Verbal and written communication
- CPR and first aid
- Classroom support
Timeline
Assistant Educator
Extend
11.2024 - Current
Educator/Co-ordinator
Camp Australia
07.2023 - 11.2023
Trainee Educator
Building Futures Education
05.2022 - 06.2023
Sales Assistant
Liquorland
03.2020 - 02.2023
Customer Service Assistant
Drakes Supermarkets
11.2015 - 03.2020
Bachelor In Educational Studies - Education
Swinburne Online
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