Jessica Smith
Brisbane,QLD
Summary
Proven professional with extensive experience in logistics and pharmacy assistance, notably at Chempro Chemists. Excelled in enhancing customer satisfaction through effective medication dispensing and logistics coordination. Demonstrated expertise in pharmacy software and problem-solving abilities, ensuring operational excellence and compliance. Skilled in multitasking and maintaining attention to detail, driving positive outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Logistics
Family Business
05.2020 - 10.2023
- Enhanced conference attendee experience by meticulously coordinating logistics and event schedules.
- Managed travel itineraries and logistics for accommodations for employees.
- Coordinated and managed invoicing.
- Admin work and office duties
- Use of PDA
- Coordinated logistics for product deliveries, minimizing delays and maximizing client satisfaction.
Retail Pharmacy Assistant
Chempro Chemists
08.2018 - 09.2019
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- S2 and S3 Certified to support the supply of pharmacy medicines and pharmacist only medicines
- Receiving and processing prescription orders
- Measuring and packaging medications
- Webster pack knowledge
- Wide range of beauty, hair, skin and nail knowledge
- Wide range of medicine and over the counter medicine knowledge
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
- Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
- Supported the pharmacist by preparing prescription labels and filling medication orders accurately.
- Collaborated with pharmacists to resolve any discrepancies or issues related to patients'' medications.
- Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
- Ensured compliance with pharmacy regulations by adhering to strict guidelines for medication storage and handling.
Education
No Degree - Pharmacy
Just Careers
Online08.2019
No Degree - Cert 3 In Business Administration (Legal)
TAFE Queensland
Acacia Ridge, QLD06.2019
No Degree - Cert 3 in Information, Digital Media & Technology
TAFE Queensland
Acacia Ridge, QLD08.2018
No Degree - Cert 1 Business
Brisbane School of Distance Education
West End, QLD08.2016
No Degree - Cert 1 In Information,Digital Media And Technology
Brisbane School of Distance Education
West End, QLD06.2016
Skills
Pharmacy -
- Pharmacy Software Proficiency
- Compounding Techniques
- Medication Dispensing
- Prescription Interpretation
- Pharmacy law knowledge
- Order documentation
- Document filing
- Medication labels
- Computer savvy
- Problem-solving abilities
- Attention to Detail
- Multitasking Abilities
Logtistics -
- Inbound cargo logistics
- Understanding of logistics
- Logistics knowledge
- Punctuality
- GPS Technology
- Load organization
- Tech-savviness
- Customer Service
- Loading and unloading
- Delivery Management
Timeline
Logistics
Family Business
05.2020 - 10.2023
Retail Pharmacy Assistant
Chempro Chemists
08.2018 - 09.2019
No Degree - Pharmacy
Just Careers
No Degree - Cert 3 In Business Administration (Legal)
TAFE Queensland
No Degree - Cert 3 in Information, Digital Media & Technology
TAFE Queensland
No Degree - Cert 1 Business
Brisbane School of Distance Education
No Degree - Cert 1 In Information,Digital Media And Technology
Brisbane School of Distance Education
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