Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Jessica Solway

Summary

Trustworthy and dedicated Customer service assistant with 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Versatile work experience from customer service in a sales role to patient care. Looking for a casual / part-time role while i study.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant and Administrator

Northpointe Eyecare
02.2023 - 11.2023
  • Assisting doctors in diagnostic scans and procedures
  • Front end customer service including booking appointments, taking payments and answering phone calls
  • Working closely with Doctors, Technicians and Patients

Customer Service Representative

Woolworths
01.2018 - 09.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Collaborated with team members to ensure smooth operations during peak hours.

Education

Diploma - Nursing

Tafe QLD
2026

Year 12 Graduate -

Pine Rivers State High School
11.2017

Skills

  • Data Entry
  • Patient-focused care
  • Customer Service
  • Cash Handling
  • Customer Satisfaction
  • Patience and composure

Availability

Mon: 8am - 5pm

Tues: 8am - 2pm

Wed: 8am - 5pm

Thurs: 8am - 5pm

Fri: 8am - 2pm

Sat: 8am - 1pm

Sun: 8am - 1pm

Certification

  • Certificate I in Business
  • Certificate II in Tourism
  • Certificate II in Workplace and Vocational Pathways

Timeline

Medical Assistant and Administrator

Northpointe Eyecare
02.2023 - 11.2023

Customer Service Representative

Woolworths
01.2018 - 09.2022

Diploma - Nursing

Tafe QLD

Year 12 Graduate -

Pine Rivers State High School

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Jessica Solway