Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist
Jessica Spedding

Jessica Spedding

Remote work
Lismore,NSW

Summary

Multi-talented, hard worker consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Overview

20
20
years of professional experience

Work History

Hairdresser

Cara
Broadbeach , Qld
04.2019 - 11.2019
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept detailed records of customer information and services provided to increase return customers.
  • Monitored trends to stay on top of fashions and better serve customer needs.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.

Hairdresser

Louise
Miami , QLD
03.2018 - 01.2019
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Offered highly skilled and diverse salon services to over Number daily customers, including cuts, color services and extensions.

Education

Gisborne Girls Highscool
Gisborne New Zealand
04.2003

Skills

  • Organization
  • Customer service
  • Team Building
  • Supervision
  • Relationship Development
  • Team Management
  • Communications
  • Process Improvement

Accomplishments

  • Collaborated with team of 18 in the development of Keune.
  • Supervised team of 5 staff members.

Timeline

Hairdresser

Cara
04.2019 - 11.2019

Hairdresser

Louise
03.2018 - 01.2019

Gisborne Girls Highscool

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Jessica Spedding Remote work