Jessica Stewart-Richardson

• My role at Guzman Y Gomez was to provide a friendly service to all customers whilst maintaining a positive attitude to all tasks and roles given to me.
• I worked multiple roles in which I expanded my skillset throughout my time at Guzman Y Gomez, these roles included: working off the register, serving customers, preparing food, replenishing products, cleaning and working with new technologies provided to ensure my role as productive as possible.
• I enhanced team collaboration through clear communication and coordination in handling tasks.
• Throughout my time at Guzman Y Gomez I assisted in training new employees on proper handling techniques, leading to increased productivity levels.
• I used machinery and equipment such as box cutters, vegetable cutting machinary, hot oil machinery.
• I played my role as a part of a team and communicated well with my co-workers and supervisors
• I worked 3-12 hour shifts which included standing on my feet for the entirety of the shift.
• I worked quickly and efficiency under a time limit closing the restaurant, this included cleaning the whole restaurant up to the standards of the food and safety act 2008.

Type- unpaid work experience

• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained a clean and organized store environment, contributing to a positive customer experience.

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
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• Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
• Performed cleaning duties such as dusting, vacuuming, and wiping down bathrooms, mopping and cleaning bed linin.
• Established strong rapport with clients through consistent professionalism and excellent interpersonal skills, leading to repeat business opportunities.
• Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
• Maintained client trust with thorough communication on property status and any necessary updates during their absence.
• Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
• Retained high-quality service standards by adhering strictly to homeowner guidelines regarding property management and privacy protection.