Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Swan

Port Macquarei,NSW

Summary

I have years of experience to offer in customer service industries,
I am a people person, and I strive to work hard and achieve all targets set.
I can work well in either team environment or alone.

Overview

14
14
years of professional experience

Work History

Administration Clerk

JR Richards
Port Macquarie, NSW
04.2021 - Current
  • Answered phone calls, responded to emails and routed incoming mail.
  • Updated databases with new customer information or changes to existing accounts.
  • Provided general office support such as photocopying, faxing and scanning documents.
  • Entering in time target for payroll. Entering run sheets.

Sales Assistant

Ally Fashion
Port Macquarie, NSW
11.2019 - 04.2021
  • Processed orders accurately and efficiently using a POS system.
  • Ensured compliance with company policies and procedures at all times.
  • Maintained cleanliness of the sales floor area at all times.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.

Wait Staff Member

Hogs Breath Cafe
Port Macquarie, NSW
07.2010 - 04.2021
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Greeted and welcomed customers, providing them with menus.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.

Assistant Store Manager

COLETTE BY COLETTE HAYMAN
Port Macquarie, NSW
04.2016 - 11.2018
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

DIPLOMA OF BEAUTY - BEAUTY

Trendz Beauty
12-2014

High School Diploma -

UPPER COOMERA STATE COLLEGE
Upper Coomera, QLD
12-2009

Skills

  • Telephone Etiquette
  • Data Entry
  • Eye for detail
  • Merchandising proficiency
  • Goal-Oriented
  • Stock management
  • Opening and closing procedures
  • Timesheet Processing

References

References available upon request.

Timeline

Administration Clerk

JR Richards
04.2021 - Current

Sales Assistant

Ally Fashion
11.2019 - 04.2021

Assistant Store Manager

COLETTE BY COLETTE HAYMAN
04.2016 - 11.2018

Wait Staff Member

Hogs Breath Cafe
07.2010 - 04.2021

DIPLOMA OF BEAUTY - BEAUTY

Trendz Beauty

High School Diploma -

UPPER COOMERA STATE COLLEGE

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