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Associate Principal Engineer

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Experienced professional in customer interactions and service solutions. Skilled in conflict resolution, effective communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player who adapts easily to changing needs and consistently prioritizes achieving results through efficient and empathetic service. Recognized for reliability and proactive approach in meeting customer and organizational goals.

Led initiatives to foster teamwork and enhance communication, resulting in improved customer service and streamlined healthcare operations. Oversaw administrative and clerical functions to maintain efficiency.
Developed and implemented a detail-oriented strategy aimed at enhancing operational efficiency by addressing issues proactively and managing various tasks effectively in fast-paced settings.

Self-motivated professional with strong communication and problem-solving skills. Known for adaptability and efficient time management, consistently delivering quality customer service in fast-paced environments.
Recent graduate with foundational knowledge in Property Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Occupational Custodian position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hey, my name is Esmeralda Nallely Flores Lupian and I am 21 years old. I currently live in Gervais, Oregon. I'm willing to relocate and to work varied shifts including evenings, weekends, and holidays without conflict or complaint. I graduated from International Air and Hospitality academy to prepare myself and have some knowledge in what I expect in having for a successful flight attendant career. Some things I learned from being in that academy were
Advanced knowledge of flight attendant terminology, protocol, responsibilities, and duties including safety procedures, FAA regulations, and customer service using a mock cabin

  Earned OSHA 10 certification, with an emphasis on general industry knowledge. MEDIC First Aid (First Aid/CPR/AED) certifications
  Passenger situation role play in a 9 seat, mock cabin with working jump seat, public announcement system, galley, lavatory, and passenger service units.
  Knowledge of domestic and international city, airport, and airline codes
  Trained to exceed industry standards of professionalism and customer service skills.
  Experienced on a live Apollo reservation system building a complete PNR, modifying, dividing, history, FLIFO, and car reservations.
  Demonstrated proficiency in airport operations including ramp operations, oversold, canceled, delayed flights, public address announcements, weight and balance, and cargo.
  Proficiency in fare construction, domestic ticketing, special service tickets, MCOs, and excess baggage charges, and cost-effective itinerary planning
  Completed training in time management, taking direction, collaboration, and professional communication.


Jessica Tapau

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Customer Connections Officer

Customer Service Officer

Administration Assistance

Education

Year 10 Certificate -

RSA/RCG -

Certificate III - Individual Support (Ageing)

Current First Aid -

Current Working with Children’s Check -

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Customer Connections Officer

Customer Service Officer

Administration Assistance

Year 10 Certificate -

RSA/RCG -

Certificate III - Individual Support (Ageing)

Current First Aid -

Current Working with Children’s Check -

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