Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jessica Taylor

Pimpama,QLD

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

23
23
years of professional experience

Work History

Bartender

Club Lithgow
09.2023 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Aged Care Worker

Respect Aged Care
07.2020 - 09.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Bartender

Grand Central HOTEL
11.2019 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Panthers
02.2001 - 09.2004
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Education

No Degree - High School Certificate

Katoomba High School
Katoomba, NSW
09.2000

Skills

  • Sales Expertise
  • Error Identification
  • Beer, Wine and Soju Cocktails
  • Guest Satisfaction
  • Food and Beverage Management
  • Custom Drink Preparation
  • Attending Multiple Customers
  • Liquor, Beer and Wine Knowledge
  • Responsible Alcohol Service
  • Glassware Polishing
  • Reconciling Cash Drawers
  • Cash Register Operation
  • Patron Experiences
  • Maintaining a Clean Bar
  • Handling Difficult Customers
  • Identification Verification

Additional Information

Reference's

Bar Manager Club Lithgow -Phil Okon 0487358590

Duty Manager Club Lithgow -Simon Beatty 0421776776

Nurse supervisor Respect Age Care- Cath Roebuck 0448487228


Timeline

Bartender

Club Lithgow
09.2023 - 10.2023

Aged Care Worker

Respect Aged Care
07.2020 - 09.2023

Bartender

Grand Central HOTEL
11.2019 - 05.2023

Bartender

Panthers
02.2001 - 09.2004

No Degree - High School Certificate

Katoomba High School

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Jessica Taylor