Jessica Thomas
Colebee,NSW
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
Work History
General Manager
Isaac Property Developments Pty Limited
10.2021 - 12.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Head of Property
Isaac Property Developments Pty Limited
02.2018 - 10.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Head of Property NSW/ACT
McDonald's Australia Limited
08.2014 - 02.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Development Manager NSW/ACT
McDonald's Australia Limited
08.2008 - 08.2014
- Monitored resource allocation, budget development and personnel recruitment for multiple [Type] projects.
- Managed [Number] individual projects simultaneously for product lifecycle development.
- Monitored product pricing and legal requirements.
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Led team of [Number] developers in analysis and rebuild of software from conception through implementation.
- Supervised team duties related to decision support and business intelligence for business users.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Senior Paralegal
Raj Lawyers
02.2004 - 08.2008
- Managed all incoming correspondence from judges, court administrative staff and opposing parties.
- Trained new employees on company policies and legal standards.
- Coordinated settlement talks between counsel, defendants and plaintiffs.
- Oversaw [Number] paralegal staff focused on [Area] law.
- Conferred with clients and other involved parties to gather and track case information.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Edited and proofread legal documents to verify accuracy.
Education
Diploma in Law - Law
Legal Profession Admission Board
Sydney, NSWAdvanced Diploma - Property Development
Property Council of Australia
Sydney, NSW12.2016
Higher School Certificate -
Nagle College
Blacktown, NSW12.2004
Skills
- Account Management
- Workflow Planning
- Program Administration
- Operations Oversight
- Project Management
- Financial Administration
- Staff Supervision
- Business Development
- Business Administration
- Contract Negotiations
- Relationship Building
- Performance Evaluations
- Training and Development
- Succession Planning
- Team Leadership
- Skilled Negotiator
- Team Training and Development
- Leadership and Team Building
- Risk Management
- Change Implementation
- Strategic Planning
- Project Planning
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
Timeline
General Manager
Isaac Property Developments Pty Limited
10.2021 - 12.2023
Head of Property
Isaac Property Developments Pty Limited
02.2018 - 10.2021
Head of Property NSW/ACT
McDonald's Australia Limited
08.2014 - 02.2018
Development Manager NSW/ACT
McDonald's Australia Limited
08.2008 - 08.2014
Senior Paralegal
Raj Lawyers
02.2004 - 08.2008
Diploma in Law - Law
Legal Profession Admission Board
Advanced Diploma - Property Development
Property Council of Australia
Higher School Certificate -
Nagle College
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