Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Tiong

Adelaide,South Australia

Summary

As a dedicated and ambitious student pursuing Bachelor of Communication and media , I am enthusiastic about leveraging my academic knowledge and developing new skills in social media content creation, media activities and event planing. With a strong willingness to learn and a proactive attitude, I am eager to immerse myself in real-world challenges and opportunities. I possess excellent communication, problem-solving, and teamwork abilities honed through coursework and extracurricular activities.

Overview

6
6
years of professional experience

Work History

Hospitality Worker

Gin Long Canteen
04.2022 - Current
  • Sourced quality vendors to consistently reach highest care standards.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Stocktaking

RGIS Inventory Services
03.2022 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Volunteer

Tourism Industry Council Of South Australia
11.2023 - 11.2023
  • Enthusiasm for the tourism industry and events management.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and organizational abilities.
  • Professional demeanor and positive attitude.
  • Prior experience in event coordination or customer service (preferred but not required).

Tutor

Bright Kids Centre
01.2018 - 04.2018
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Supported students with helpful study habits and exam strategies.

Education

Bachelor of Arts - Communication Studies

University of South Australia
Adelaide, SA
06.2024

Skills

  • Communication Skills: Strong verbal and written communication skills honed through interactions with customers, suppliers, and team members, facilitating clear and effective communication in marketing campaigns, presentations, and project updates
  • Customer Service Skills: Ability to communicate effectively with customers and stakeholders, understanding their needs and providing satisfactory solutions
  • Teamwork and Collaboration: Demonstrated ability to work cooperatively with colleagues and supervisors, contributing to team goals and fostering a positive work environment, essential for collaborative projects in marketing and communications
  • Problem-Solving Abilities: Proven track record of resolving issues promptly and efficiently in F&B operations, adapting to unforeseen challenges, and implementing creative solutions, valuable in marketing strategy development and project troubleshooting

    • Adaptability and Flexibility:

  • Ability to quickly modify plans and techniques in response to shifting conditions and dynamic surroundings, which is advantageous in marketing campaigns and project management as needs change

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Malay
Native or Bilingual
Chinese (Cantonese)
Full Professional

Timeline

Volunteer

Tourism Industry Council Of South Australia
11.2023 - 11.2023

Hospitality Worker

Gin Long Canteen
04.2022 - Current

Stocktaking

RGIS Inventory Services
03.2022 - Current

Tutor

Bright Kids Centre
01.2018 - 04.2018

Bachelor of Arts - Communication Studies

University of South Australia

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Jessica Tiong