Jessica Trembath
Ashmore,QLD
Summary
A client-driven and results-orientated professional with extensive experience in a corporate environment. Self-motivated to constantly develop my skills and grow professionally and personally.
Overview
14
14
years of professional experience
Work History
People and Culture
LRM Fire and Rescue
Gold Coast, QLD
04.2024 - Current
- Enhanced employee engagement by implementing innovative People and Culture initiatives and programs.
- Contributed to a positive company culture by actively participating in team meetings, sharing ideas for improvement, and supporting colleagues when needed.
- Supported new hires through comprehensive onboarding processes, resulting in quicker acclimation to company culture and expectations.
- Championed ongoing staff training initiatives to maintain high levels of proficiency within the company, fostering continuous learning and improvement.
- Ongoing staff compliance across Downer Defence and Whitehaven Coal by ensuring inductions and certificates were up to date
- Assisting with WorkCover claims to manage getting employees to return to work sooner
Land Management Operator (LRM Level 1 Bush Firefighter)
LRM Fire and Rescue
Gold Coast, QLD
06.2023 - Current
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new firefighters, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Bushfire mitigation works including but not limited to prestart and end of shift checks; plant and equipment inspections, maintenance and servicing; pre-burn, track and trail preparation; assistance with fuel hazard and curing assessments; firefighting duties during prescribed burning and bushfire response; post burn mop up and patrol
Administration Officer
RFS Advice
Gold Coast, QLD
10.2021 - 03.2022
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Organised management calendars, booking in clients for their annual financial review
- Preparing financial review folders for clients
Events Coordinator
Centrepoint Alliance
Gold Coast, QLD
02.2015 - 10.2021
- Liaison with destination management companies, hotels, event venues and suppliers.
- Website development and management, Mobile app development and implementation.
- Brainstormed and implemented creative event concepts and themes.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavours.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Enhanced attendee experience by coordinating seamless registration processes for large-scale corporate events.
- Pioneered adoption of virtual event platforms, expanding audience reach amid global travel restrictions.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
- Boosted team efficiency with implementation of cloud-based event management system, facilitating real-time updates and collaboration.
- Venue relationships and bookings, Event orders and event run sheets
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed event logistics and operations.
- Developed creative marketing materials that generated interest and boosted event attendance.
Human Resources Assistant
Centrepoint Alliance
Gold Coast, QLD
01.2014 - 01.2015
- Recruitment, interviews and screening.
- Review of HR policies, manuals and recruitment campaign.
- Performance management and goal setting.
- Liaison with department managers and Financial Advice firms.
- Inquiry management and delegation.
- Assistance in organisation of staff development days.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organised.
- Filed paperwork, sorted, and delivered mail and maintained office organisation.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Organised team-building events, boosting morale and fostering collaborative work environment.
Administration Officer
Complete Body Corporate Services
Gold Coast, QLD
02.2014 - 07.2014
Administration Officer
London School of Business and Finance
London, UK
04.2013 - 10.2013
Sales Consultant and Administration Officer
Telstra
Noosa, QLD
01.2011 - 01.2013
Education
Skills
- Exceptional communication and networking skills
- Client-focused to build long-term relationships for mutual benefit
- Demonstrates consistent strong performance that others can rely on
- Self-motivated, self-aware, self-disciplined and self-improving
Systems
- Hubspot
- EventsAIR/OnAIR
- Canva, Adobe Ps, Il & Xd
- Salesforce
- Easy-Rez
- Microsoft Office Suite
- Umbraco
Timeline
People and Culture
LRM Fire and Rescue
04.2024 - Current
Land Management Operator (LRM Level 1 Bush Firefighter)
LRM Fire and Rescue
06.2023 - Current
Administration Officer
RFS Advice
10.2021 - 03.2022
Events Coordinator
Centrepoint Alliance
02.2015 - 10.2021
Administration Officer
Complete Body Corporate Services
02.2014 - 07.2014
Human Resources Assistant
Centrepoint Alliance
01.2014 - 01.2015
Administration Officer
London School of Business and Finance
04.2013 - 10.2013
Sales Consultant and Administration Officer
Telstra
01.2011 - 01.2013