Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Uglietta

Surrey Hills,VIC

Summary

Experienced and dedicated administrative professional. Recognised for exceptional attention to detail and the ability to maintain efficient office systems, in fast-paced environments. Skilled in diary coordination, documentation control, client liaison and process improvement, with a proactive and reliable work ethic. Adaptable and self-motivated, able to perform effectively both independently and within collaborative teams.

Overview

16
16
years of professional experience

Work History

Store Operations Manager

Newsagency - Family Business
, Italy
11.2022 - 11.2025
  • Oversaw inventory management and maintained stock levels for products.
  • Assisted with vendor relationships and negotiated terms for supply orders.
  • Implemented new processes and procedures to improve efficiency within the store.
  • Reviewed financial statements and budget reports on a monthly basis.

Administrative Assistant

Pellicano Group
08.2022 - 11.2022

Left after 3 months to assist family business overseas, due to illness

  • Providing Administrative support to MD
  • Updating systems and procedures – Office and Construction Manuals
  • Executed record filing system to improve document organization and management.

Recruitment & Administration Coordinator

All Purpose Labour
09.2021 - 09.2022

Temporary position undertaken during Covid.

  • Screened candidates in line with client requirements.
  • Coordinated rostering and onboarding of staff
  • Maintained recruitment databases and documentation
  • Conducted regular on-site client visits to support operational needs
  • Liaised directly with key client (HelloFresh) regarding staffing requirements and rostering updates

Administration Support Officer / Personal Assistant to Director

Masci Group / Interface Constructions
08.2019 - 01.2021

Position concluded due to the company entering administration.

  • Provided high-level administrative and executive support to the Director.
  • Managed diaries, meetings and project related appointments
  • Coordinated staff inductions
  • Prepared and maintained site documentation including SWMS, OH&S compliance records and site setup packs for Site Managers.
  • Supported tender preparation and submission process.
  • Maintained project files, contracts and construction documentation control systems
  • Assisted accounts with monthly progress claims and invoicing.

Senior Receptionist

ClarkeHopkinsClarke Architects
06.2016 - 08.2019
  • Managing high volume incoming calls and correspondence.
  • Coordinated meeting room booking, prepared boardrooms and organised refreshments and catering for client meetings
  • Supported directors and partners with administrative duties
  • Assisting with Tender submissions and preparation of supporting documentation
  • Organised internal staff events and external functions.

Receptionist

Signorino Tile Gallery
02.2015 - 06.2016
  • Answering incoming and outgoing phone calls
  • Greeting customers and clients
  • Invoicing and quoting to clients and suppliers using program SAP.

Receptionist & Personal Assistant

Parker Design
03.2014 - 03.2015

12 month maternity leave contract

  • Invoicing clients and suppliers, entering data into company program, banking.
  • Correspondence with clients, Project Managers and Architectural Reps
  • Assisting with project reports and meeting set ups

Administrative Assistant

George Fethers & Co
12.2009 - 11.2010
  • Filing documents
  • Maintaining Architect mailing list for promotions
  • Labelling veneer samples

Education

Diploma of Interior Decoration and Design -

CATC Design School
Online
01-2016

Diploma of Business Management -

Swinburne University
Online
01-2009

VCE - Year 12 -

Siena College
Camberwell, VIC
01-2006

Skills

  • Administrative and office coordination
  • Microsoft Office proficiency
  • SAP Software proficiency
  • Documentation and records management
  • Database and file system management
  • Client and Stakeholder communication
  • Diary, meeting and event coordination
  • Invoicing, reconciliation and payment processing
  • Construction and architectural project support
  • Compliance and site documentation (OH&S, SWMS)

Languages

Italian
Native/ Bilingual

Timeline

Store Operations Manager

Newsagency - Family Business
11.2022 - 11.2025

Administrative Assistant

Pellicano Group
08.2022 - 11.2022

Recruitment & Administration Coordinator

All Purpose Labour
09.2021 - 09.2022

Administration Support Officer / Personal Assistant to Director

Masci Group / Interface Constructions
08.2019 - 01.2021

Senior Receptionist

ClarkeHopkinsClarke Architects
06.2016 - 08.2019

Receptionist

Signorino Tile Gallery
02.2015 - 06.2016

Receptionist & Personal Assistant

Parker Design
03.2014 - 03.2015

Administrative Assistant

George Fethers & Co
12.2009 - 11.2010

Diploma of Interior Decoration and Design -

CATC Design School

Diploma of Business Management -

Swinburne University

VCE - Year 12 -

Siena College
Jessica Uglietta