Jessica Vilardi

Managed property portfolio to optimize asset performance and tenant satisfaction.

Strategic development of multimillion dollar portfolio

Ensuring regional compliance with legislation

Engaged stakeholders to gather input, aligning project goals with organizational objectives.

• Identified potential markets and assessed client needs to drive new business opportunities.
• Developed strategic partnerships to enhance service offerings and market reach.
• Conducted market research to analyze industry trends and competitive landscape.
• Prospected and attended appointments to engage potential clients.
• Writing property adverts
• Booking photos
• Ensure referrals are entered
• Arrange to collect keys for all new properties
• Obtained signed agreements and collected necessary legislation documents.

• Managed daily operations of bakery, ensuring product quality and consistency.
• Developed marketing strategies to enhance brand visibility in the community.
• Maintained optimal coverage for customer service.
• Arranging deliveries across Canberra and NSW region
• Stock ordering via store fronts or online
• Creating invoices
• Attend baking courses to stay relevant
• Attend network meetings

• Assisted property managers with tenant communications and lease administration.
• Coordinated property maintenance requests and vendor scheduling for timely service.
• Managed tenant move-ins and move-outs, ensuring smooth transitions.
• Booking appointments
• Attending open inspections
• Attend photo appointments
• Conduct ingoing reports
• Key audits
• Creditor audits
• File audits
• Charging and auditing fees
• Organise emails for myself and team
• Marketing for properties
• Application processing
• Arranging keys for open homes/routines
• Assisting new business manager
• Enter all data into systems
• Assisting with phone calls and passing on messages
• Pay invoices and arrange redirections
• Archiving old and irrelevant data
• Update excel spreadsheets
• Creating SharePoint data and files
• Stationery orders
• Arrange lost business packs for transfer
• Arrange bonds for all new tenancies
• Manage social media
• Send surveys out
• Send link for reviews
• Make just rented flyers and deliver them
• Arrange signboards
• Answer enquiries
• Ensure properties comply with Smoke Alarms and legislation

• Oversaw daily store operations and managed staff schedules.
• Trained and mentored employees on customer service best practices.
• Managed inventory levels and ordered products to maintain stock.
• Meetings with stock representatives
• Arrange sales and advertising materials
• Handle complaints and refunds

• Assisted customers with product inquiries and provided excellent service.
• Stocked shelves promptly and ensured proper product rotation
• Streamlined inventory processes to maintain accurate stock levels.
• Maintained store cleanliness and organized merchandise displays effectively.
• Cash management