Jessica Vivian
Ellenbrook,WA
Summary
I am an organised and independent employee with 15+ years experience and knowledge in different aspects of the Australia Post business.
I believe I work great in a team environment, I am a fast learner and have a willingness to learn and advance new skills
Overview
19
19
years of professional experience
Work History
Administrative Assistant
AUSTRALIA POST
01.2006 - Current
- High use of SAP system to input invoices to pay vendors
- Creating and processing work orders for repairs of LSE, Motorcycles and EDV equipment.
- Working closing with Vendors to ensure their needs are met.
- Coordinate movement of equipment in SAP.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
PAYROLL OFFICER
AUSTRALIA POST
07.2024 - Current
- Managed payroll data entry and processing for 200 employees
- Performed calculations in overtime, holiday, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Customer Care Representative
AUSTRALIA POST
01.2009 - 01.2010
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders
Parcel Sorting Officer
Australia Post
05.2006 - 08.2009
- Collaborated with team members to optimize the overall parcel sorting operations.
Education
Saint Brigids College
Lesmurdie 10-2003
Skills
- Payroll Processing-Workforce Dimensions
- Proficient in SAP and Data Entry
- Data entry abilities
- Attention to Detail
TRAINING
Workforce Dimensions
2024
SAP
2015
Workbrain
2010
Timeline
PAYROLL OFFICER
AUSTRALIA POST
07.2024 - Current
Customer Care Representative
AUSTRALIA POST
01.2009 - 01.2010
Parcel Sorting Officer
Australia Post
05.2006 - 08.2009
Administrative Assistant
AUSTRALIA POST
01.2006 - Current
Saint Brigids College
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