Jessica Voller

• Cared for clients in their home and delivered high-quality support to meet needs.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Documented patient information and care activities in electronic health record.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Facilitated coordination between staff and clients. Implemented training sessions for staff members.

Enhanced the overall effectiveness of employee induction processes.Managed client inquiries regarding any care issues.

Managed staff rostering.

Ensured accurate and timely submission of employee timesheets.

Streamlined new client integration process.

Mediated disputes effectively.

• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Resolved conflicts promptly to promote positive environment for customers.
• Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.

• Enhanced residents satisfaction by addressing and resolving concerns promptly and professionally.
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• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
• Documented patient information and care activities in electronic health record.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Enhanced residents satisfaction by addressing and resolving concerns promptly and professionally.