Jessica Wallace
Caversham,WA
Summary
Highly driven Administrative Coordinator with over 10 years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable, mobilisation to multiple customer sites, managing numerous rosters of employees and maintaining a high standard of quality assured documents. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled office coordinator with superior communication, computer, support and organizational skills.
Overview
16
16
years of professional experience
Work History
Administration Coordinator
WesTrac
South Guildford, WA
04.2011 - Current
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Coordinated flights, ground transportation and hotel/site accommodations.
- Completed weekly payroll for over 100 employees.
- Mentored office employees on proper administrative procedures and how to use programs such as SAP, Success Factors and keeping operations consistent and efficient for maximum performance.
- Arranged corporate and office conferences for company employee meetings
- Kept spreadsheets up to date including Rosters, Payroll and Training Matrix.
- Collaborated with HR department to achieve onboarding new employees in streamlined and timely matter
- Successfully booked new employees on external and internal training.
- Excellent rapport with customers including FMG, BHP, RIO, Roy Hill and many more.
Receptionist
Le Beau Day Spa
Kardinya, Western Australia
02.2010 - 03.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Hairdresser & Beautician
Pzazz Hair & Beauty
Beechboro, WA
08.2005 - 01.2010
- Kept work areas, tools and equipment clean and properly sanitized.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Helped clients achieve desired looks for daily wear and special events.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Mount Lawley Senior High School
Mount Lawley, WATrade Certificate - Cert III Hairdressing
North Metropolitan TAFE
Balga, WASkills
- Regulatory Compliance
- Quality Assurance
- Microsoft Office Suite
- Travel Coordination
- Documentation and Recordkeeping
- Multitasking and Prioritization
- Adaptable and Resilient
- Honesty and Integrity
- Friendly and Relatable
Timeline
Administration Coordinator
WesTrac
04.2011 - Current
Receptionist
Le Beau Day Spa
02.2010 - 03.2011
Hairdresser & Beautician
Pzazz Hair & Beauty
08.2005 - 01.2010
Mount Lawley Senior High School
Trade Certificate - Cert III Hairdressing
North Metropolitan TAFE
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