Jessica Wang
Sydney,NSW
Summary
Accomplished IT Business Analyst and Security Enablement Manager with over 15 years’ experience spanning Financial Services, Payments, Government, Manufacturing, and Professional Services. Demonstrates proven expertise in business analysis, cyber security enablement, SDLC and governance frameworks, and process optimization across both Agile and Waterfall environments. Recognized for leading cross-functional teams, engaging diverse stakeholders, and driving business outcomes through technology, automation, and risk management. Adept at delivering complex transformation programmed, uplifting security compliance, and standardizing best practices in large, regulated organizations. Certified Scrum Master with strong communication skills and multilingual capability
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Enablement Manager
Commonwealth Bank of Australia
2023 - Current
- Served as primary contact for assigned Business Unit portfolios, advising on cyber security strategy, regulatory changes, and promoting cyber awareness
- Developed Cyber Non-Negotiable (NN) Standard Operating Procedures (SOPs) and Governance Framework to strengthen security compliance across the organization
- Collaborated with Product Security Leads and Penetration Testing teams to drive education and adoption of Cyber Non-Negotiables across the Group
- Provided security guidance and support to the Enterprise Transformation Programme (ETP) on Cyber Non-Negotiables, security engagement, control compliance, and security awareness, ensuring alignment and compliance with Group Security standards, policies, and risk management practices
- Prepared ETP reporting packs, including metrics and insights for CIRO, Group Security, TCCO, and other governance bodies
- Identified and managed remediation of Cyber NN control gaps within assigned Business Unit portfolios, tracking remediation actions in line with Control Standards
- Built strong collaborative relationships across Technology Domains, Business Units, and Risk teams to support consistent adoption of security practices, including Cyber Non-Negotiables
Senior Business Analyst
Commonwealth Bank of Australia
04.2020 - 12.2023
- Developed and continuously improved the Group System Development Lifecycle (SDLC) Framework, covering both Traditional and Incremental pathways, leveraging the Technology Control Library (TCL)
- Collaborated with the Group Delivery Framework (GDF) to optimize and streamline delivery processes and artifacts across the organization.
- Worked closely with Control Owners to drive education and adoption of the SDLC Framework, providing oversight of implementation across the Group
- Served as Lead Business Analyst for SDLC Governance Framework automation initiatives
- Led Business Analysis (BA) working groups to establish Group-wide BA Best Practices and standardize business requirements templates and artifacts
Product Manager
MasterCard
07.2019 - 04.2020
- Led the development of a major Asia-Pacific programme, ‘Single Platform’, upgrading MasterCard’s legacy platform to a modern solution
- Engaged stakeholders, elicited and analyzed business requirements, conducted gap and risk assessments, and performed change impact analysis to align project outcomes with strategic goals
- Collaborated with solution architects to define scope and product features aligned with strategic objectives
- Communicated requirements to Scrum teams across multiple time zones, ensuring clarity and alignment that facilitated timely development and delivery
- Reviewed test cases and results, supported defect resolution and provided clarifications during development to enhance product quality and compliance
- Oversaw solution evaluation during walkthrough sessions and product reviews to ensure quality and compliance with business needs
Agile Business Analyst
Reserve Bank of Australia
01.2018 - 06.2019
- Contributed to the largest banking system transformation at the Reserve Bank of Australia, operating within a fully Agile environment
- Implemented Agile practices, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
- Develop user stories and communicated business requirements to offshore development and testing teams, ensuring clarity and completeness
- Worked closely with Solution Architects and Product Owners to refine requirements and resolve defects throughout the development process
- Collaborated with offshore vendors and RBA onshore Banking Department to validate system capabilities, adapt business processes, and ensure successful integration into the RBA environment
- Championed Agile maturity improvements, driving adoption of best practices, tools, and processes across the programme
Business Analyst
Transport for NSW
04.2016 - 12.2017
- Led development and management of business analysis work within the business readiness scope
- Identified and engaged stakeholders, elicited business requirements, and defined scope for change initiatives
- Developed and continuously improve business processes using ‘As-Is’ and ‘To-Be’ modelling to assess change impacts
- Conducted gap and risk analysis to support business change activities
- Delivered options papers for ticketing solution improvements to inform executive decision-making
- Collaborated with Solution Architects to develop Concept of Operations
- Supported end-to-end testing activities across TfNSW, transport operators, and vendor organizations
Business Analyst / Project Coordinator
BOC Australia
01.2012 - 12.2014
- Managed milestone reporting project to improve user experience and increase reporting efficiency
- Supported SAP ECC6 implementation, including data reconciliation, UAT preparation, and end-user training
- Designed BW analyzer reports and developed BW specification documents for ‘executive review’ projects
Business Analyst
Fujitsu Australia and New Zealand Ltd.
01.2011 - 12.2011
- Drove continuous system improvement through requirements gathering, gap analysis, solution design, and functional specifications
- Optimized business processes by mapping ‘As-Is’ and ‘To-Be’ workflows
- Standardized business documentation and vastly improved process efficiency
- Led Paperless Project implementation, delivering significant cost savings
SAP FICO Consultant
Transfixed Services Pty Ltd.
01.2008 - 12.2010
- Gathered and refined business requirements, conducted scope definition and gap analysis during blueprint phase
- Configured SAP FICO, managed master data setup, legacy data migration, and security matrix analysis
- Performed unit, integration, and regression testing; managed UAT, go-live transport, and end-user training
- Developed key project documentation, including business design, functional specifications, and configuration manuals
Education
Master of Professional Accounting -
University of New South Wales
Bachelor of Arts - Finance and Investment
University of Shanghai for Science and Technology
Skills
- SDLC Governance (Traditional & Incremental)
- Cyber Security Enablement & Compliance
- Control Compliance
- Business Analysis (Requirements Elicitation, Gap Analysis, Solution Evaluation)
- Process Optimization & Automation
- Agile Delivery (Scrum, Sprint Planning, Backlog Refinement, Retrospectives)
- Stakeholder Engagement & Communication
- Change Management (As-Is/To-Be Modelling, Impact Assessment)
- Testing & Quality Assurance (UAT, Test Case Review, Defect Management)
- Documentation (Business/Functional Specs, SOPs, Configuration Manuals)
- Certified Scrum Master
- Multilingual Communication
Websites
Certification
Certified Scrum Master
References
Available upon request
Timeline
Senior Business Analyst
Commonwealth Bank of Australia
04.2020 - 12.2023
Product Manager
MasterCard
07.2019 - 04.2020
Agile Business Analyst
Reserve Bank of Australia
01.2018 - 06.2019
Business Analyst
Transport for NSW
04.2016 - 12.2017
Business Analyst / Project Coordinator
BOC Australia
01.2012 - 12.2014
Business Analyst
Fujitsu Australia and New Zealand Ltd.
01.2011 - 12.2011
SAP FICO Consultant
Transfixed Services Pty Ltd.
01.2008 - 12.2010
Security Enablement Manager
Commonwealth Bank of Australia
2023 - Current
Master of Professional Accounting -
University of New South Wales
Bachelor of Arts - Finance and Investment
University of Shanghai for Science and Technology