Summary
Overview
Work History
Education
Skills
Certification
Work Experience
Past Detications
Activitys Outside of School
Timeline
Generic

Jessica Ward

Miles End,Queensland

Summary

Dynamic Bakery Clerk with a proven track record at Brumby's Bakery, excelling in customer service and food preparation. Recognized for enhancing product displays and fostering customer loyalty, while ensuring compliance with food safety standards. Skilled in training new staff and managing inventory, contributing to a consistently high-quality bakery experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bakery Clerk

Brumby's Bakery
01.2022 - Current
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.

Education

High School Diploma -

Good Shepherd Catholic College
Mount Isa, QLD
11-2025

Skills

  • Customer service
  • Food preparation
  • Customer satisfaction
  • Food handling safety
  • Cleanliness standards
  • Stocking and shelving
  • Cash handling
  • Telephone etiquette
  • Food safety
  • Workplace safety
  • Effective Teamwork

Certification

  • Certificate I Hospitality Training - January 2023 - December 2023
  • Certificate II Hospitality Training - January 2024 - November 2025
  • Certificate II Automotive Electrical Technology's (Tafe) - January 2024 - December 2024
  • Certificate II Automotive Prevocational Preparationy (Tafe) - January 2025 - December 2025
  • White Card Training - Tuesday 22nd May 2023

Work Experience

  • SOS Auto Electrics from 19th June - 22nd June 2023
  • SOS Auto Electrics from 11 September - 15th September
  • Chelo's Electrical from 27th November - 1st December 2023
  • Glencore, Mount Isa Mines, Copper Concentrator 7th April - 11th April 2025
  • BAM Auto Electrical from the 2nd of December - 6th of December 2024
  • Auto First from 6th January - 17th January 2025

Past Detications

  • Played Violin for 4 Years
  • Played in Mount Isa Mice (Mount Isa Community Ensembles) for 3 Years
  • Girl Guides for 8 years.

Activitys Outside of School

  • Girls for Mining (2024)
  • QMEA Oresome Trades Camp - 2024 Involved building a down scale version of a light mine vehicle and creating a wiring diagram that powered; Headlights, Indicators, Brake lights and Beacon. I created an effective wiring diagram used by myself and other group's peers for guidance when building our wiring harnesses.

Timeline

Bakery Clerk

Brumby's Bakery
01.2022 - Current

High School Diploma -

Good Shepherd Catholic College

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Jessica Ward