Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Warren

Fremantle,WA

Summary

Logistics and process improvement professional with extensive experience in the resources industry. Results-driven change enabler skilled in identifying and implementing procedural and reliability enhancements. Passionate about innovation, I have developed digital solutions that automate processes, significantly enhancing crisis management responses. I promote digital dexterity, empowering team members with automated tools that complement their expertise and enable strategic contributions to business objectives.

Overview

12
12
years of professional experience

Work History

Superintendent People Logistics

Roy Hill Mine
08.2022 - Current
  • Knowledge Centre Development: Led the creation of a knowledge library accessible via the intranet, authoring comprehensive procedures endorsed by the General Manager.
  • Standardisation of Processes: Developed standardised procedures, Quick Reference Guides (QRGs), and Work Instruction Notices (WINS) to enhance operational efficiency and promote a culture of continuous improvement.
  • INX SAM Implementation: Implemented INX SAM as the single source of truth for employee and contractor data, facilitating critical reporting for Finance, HR, and Safety while integrating with other core business applications.
  • Demand Planning: Conducted business forecasting to effectively plan for accommodation and flight resource requirements and report out to leadership for decision making.

Productivity Specialist

Roy Hill Mine
02.2023 - 08.2023
  • INX SAM Implementation: Successfully implemented a new workforce management system at Roy Hill, leading data cleansing efforts and overseeing the configuration and data upload processes.


  • Training and Communication Development: Created comprehensive training materials and business communications to facilitate user adoption and ensure clarity around system functionalities.


  • Cross-Functional Collaboration: Engaged with multiple stakeholders, including HR, Finance, and IT, to align project goals, address concerns, and ensure smooth implementation across department


  • LV Recovery Project: Conducted a comprehensive assessment of business assets to identify the reasons for excessive hire costs exceeding $3 million. Collaborated with engineering to clean up SAP records, including scheduled maintenance, and identified requirements for new purchases through CAPEX submissions.

Business Improvement Specialist

CITIC Pacific Mining
01.2020 - 08.2022
  • (NPI) Project Delivery: Successfully delivered multiple projects, including a gym, a reverse osmosis (RO) plant, and a cold storage facility, enhancing operational capabilities and efficiency.


  • Custom Contractor Management Platform: Part of a small team who Developed and implemented a tailored contractor management platform integrating with SuccessFactors and INX SAM, streamlining workforce management and improving onboarding processes as the Business Process Owner (BPO).


  • Roster Optimization: Initiated and executed a comprehensive roster restructure, achieving an 82% charter load per month through detailed analysis of flight utilization.


  • Cost Savings through Resource Redeployment: Identified and eliminated underutilized services, successfully redeploying staff and contractors across 11 charter services, resulting in annual savings of $1.3 million.


  • Contractor Management: Coordinated the mobilization and transformation of new service providers, ensuring all contractual and operational requirements were met throughout the transition process.


  • Complex Scope Development: Developed intricate scopes of work to address business requirements, encompassing catering, housekeeping, mine site cleaning, decontamination, and building maintenance.


  • Performance Transparency and Governance: Ensured clear performance metrics and governance were established from the onset of mobilizations and transitions, facilitating seamless operational handovers.

Senior Logistics Coordinator

CITIC Pacific Mining
01.2013 - 01.2020
  • Leadership and Team Development: Provided leadership and direction to team through coaching, mentoring, and training, enhancing team performance in critical areas.
  • System Implementation: Actively participated in the development, implementation, and operation of SAP Concur, INX Workflow, INX In Process, WHIMSY, and SuccessFactors.
  • Shutdown Planning and Logistics: Developed and managed processes for personnel logistics during major shutdowns, coordinating flights, accommodations, and transportation with Production and Maintenance teams to achieve cost-effective solutions.
  • Shutdown Procedure Development: Created comprehensive CPM shutdown procedures, including training packages and readiness processes, to ensure smooth mobilization.
  • User Manual Documentation: Developed user manuals for new systems in alignment with current business guidelines, ensuring clarity and compliance.
  • Work Order Management: Generated and managed work orders in SAP for both scheduled and unscheduled maintenance for FM.
  • Warehouse Reservations: Logged and tracked reservations for warehouse items to support site operations in SAP.
  • Client Service Excellence: Collaborated directly with internal and external clients to ensure a high level of service delivery and satisfaction.
  • Demand Planning for Accommodation: Monitored and managed accommodation availability during peak construction periods, proactively advising management on potential limitations and implementing effective solutions to ensure seamless operations.

Education

Bachelor of Arts - Information Systems Technology

Curtin University
Perth, WA

Skills

  • Technical Proficiency: Extensive knowledge of INX SAM Suite, SuccessFactors, SAP, Out Systems, Microsoft Suite (Teams, Visio, MS Project), and data visualization tools (Power BI, Tableau)
  • Process Improvement: Green Belt trained, with experience in CAPEX risk assessments and method statements
  • Independent and Collaborative: Proven ability to work independently with initiative or collaboratively as part of a team to deliver high-quality results
  • Financial Acumen: Skilled in cost evaluation and control, with the ability to make sound financial recommendations
  • Analytical Expertise: Strong analytical skills for identifying trends and insights from data
  • Detail-Oriented and Organized: Exceptional multitasking ability, adept at planning and executing multiple priorities concurrently
  • Change Management: Experienced in project management, scoping, leading, and implementing transformation initiatives
  • Education: Information Systems Technology certificate in progress
  • Effective Communication: Excellent stakeholder management and conflict resolution skills

Timeline

Productivity Specialist

Roy Hill Mine
02.2023 - 08.2023

Superintendent People Logistics

Roy Hill Mine
08.2022 - Current

Business Improvement Specialist

CITIC Pacific Mining
01.2020 - 08.2022

Senior Logistics Coordinator

CITIC Pacific Mining
01.2013 - 01.2020

Bachelor of Arts - Information Systems Technology

Curtin University

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