Jessica Weir

• Greet customers and provide high levels of customer service.
• Adhere to safety and hygiene standards.
• Safeguarded aircraft integrity by diligently adhering to loading procedures and weight restrictions.
• Helped manage between 3 to 20 incoming and outbound flights per week using
• Assisted in marshaling incoming aircraft into designated parking areas, facilitating efficient use of limited space resources.
• Transferred luggage from aircraft to collection areas safely using ground service equipment.
• Reduced turnaround time for aircraft by coordinating effectively with ground service teams and flight crews.

• Greet customers and provide high levels of customer service
• Adhere to safety and hygiene standards
• Perform all position responsibilities accurately and promptly
• Handling money, providing accurate change, and processing EFT transactions for orders
• Follow food safety procedures according to company policies and health regulations.
• Managed between 20-40 deliveries per shift as well as helping in-store when possible
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
• Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
• Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
• Processed orders on POS system and accepted cash and charge payments.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Subjects: Standard Mathematics, Advanced English, Design and technology, Personal development, health and physical education (PDHPE)

• Member of The Australian Army Cadets
• Continuing education in Aviation
• Elected Captain of Bundaa